Complaint Essays


How a Cruise Line Should Respond to a Complaint [ Email ]

Essay Prompt: Email Response to complaint Two late-season typhoons severely disrupted a cruise of the Hoosier Express, a 2,500 passenger cruise ship on a 16 night voyage with schedule stops in Singapore, Hong Kong, and other Asian ports. It had to cancel ports calls in Vietnam, at Okinawa, and Taipei, Taiwan. Many Passengers protested that Continue Reading... Continue Reading...

Engaging Employees in Change Process

Organizational change takes place when an organization makes a transition into its wanted future state from the current state. Organizational change is managed through planning and execution of that transition, while aiming at minimum expense and minimum staff resistance, and at the same time achieving maximum success of the transition process (Anderson and King, 2002). The modern-day organizational environment needs organizations to go through nearly constant transitions for them to maintain competitiveness. Such aspects as rapid technological evolution and market globalization make it difficult for companies to survive without being responsive. These kinds of transition are probably minor, such as… Continue Reading...

Free Trade Vs Protectionism

as to protect local suppliers. The side effect this commonly has, and indeed a main complaint that people have about protectionism, is that this limits supply and this usually keeps prices up and higher than they technically have to be if supplies were not restricted. However, the complaints about free trade often involve the invoking of the term "race to the bottom" in that many poorer and developing countries will gladly take on low-paying jobs. However, many suggest that this only hurts these countries in the long run. Beyond that, economies that are heavily dependent on exports often flounder… Continue Reading...

Employment Laws in the United Kingdom

not made) under a contractual agreement, how guaranteed payment agreements can be modified, arbitration and complaint systems that may be used to resolve disputes and so forth. There is an entire section of the ERA dedicated to Sunday work and betting workers in the United Kingdom. Generally speaking, contracts are sometimes unenforceable or are modifiable under the law if they involve Sunday work. On top of that, if someone wishes to not work on Sunday due to religious objections, there are protections in place for people like that. The fifth section of the ERA relates to some life events… Continue Reading...

Managing Change and Dynamics in an Organization

Component of Modern Organizations Change is a common component of modern organizations. How do leaders determine when change is necessary? Is there a specific time and place for change, or should change be continuous? Why? Change is a crucial component of the organizational growth process. Therefore, it is crucial for an organization to take inventory and initiate change where needed. However, at times it could be challenging to determine when the organization needs change, especially for large companies where change may be difficult to execute (Burnes, 2004). Even when the change is difficult, it is important for leaders to revitalize… Continue Reading...

Ethical Principles and Code Of Conduct Among Psychologists

The field is social psychology, and the selected title is bullying. The articles selected as follows: Mundbjerg Eriksen, T. L., Hogh, A., & Hansen, A. M. (2016). Long-Term Consequences of Workplace Bullying On Sickness Absence. Labor Economics, 43: 129-150. doi:10.1016/j.labeco.2016.06.008 This peer-reviewed article explores the effects of bullying at the place of work. The study done in the article indicates that sickness, boredom, and poor productivity are some of the results of bullying from among employees. The article is significant in that it helps to understand the effects of bullying at the workplace and hence aids in deriving ways to… Continue Reading...

Ethical Responses to Nsw Case Scenarios

School A has set up Facebook page courtesy of parents and friends of the school. It has gained several commentators and followers that include several members of the teaching staff. A teacher here referred to as teacher B. who is new on the staff at the beginning of the year has joined the fray. In the second term of the year, the school head bans games and sports activity before class hour. He explains that students need to be energized and ready for studies and not tired as a result of active sports Teacher B. isn't happy with the decision… Continue Reading...

Karen Refugees Of America

Karen people of Burma are made up of a number of separate ethnic groups that do not share common culture or language. The majority of the Karen people live in Karen State located in southern and southeastern Myanmar and make up roughly 7% or five million of the Burmese population. The majority of the Karen population have settled around or near the Thailand-Myanmar border. The Karen people have a rich history with some under leadership of the KNU or Karen National Union. Those influenced by the KNU have waged war since 1949 against the chief Burmese government, seeking independence. This… Continue Reading...

Patient Named Eliza

Part 1     Eliza, a patient aged eighteen, is enrolled at the City University and resides in a dorm with friends. The patient is currently seeking treatment for stress/anxiety and low self-image (Eliza Intake Document Provided by Customer). Eliza has not indicated any life stressors. Her father, Burt, drives a truck for a living, whereas her mom, Joan, is an elementary school secretary. While the father-daughter relationship appears to be quite strong, Eliza appears to have issues that need working on, when it comes to her relationship with her mother. As of now, Eliza is not taking any mental health… Continue Reading...

Criminal Process from Arraignment to Pre Trial

to the 6th Amendment. In the case of a criminal complaint, indictment is issued but the court does not pick an arraignment date until after quite a while. This could be months or even years. The attorney for the defendant could request for a dismissal of the case owing to the delays therein. It is up to the judge to review the case to determine the acceptability of the delay in reasonable terms (Mahoney et al., 2001; Conference of Criminal Presiding Judges, 2007). The defendant is told formally, in advance, of the day of their arrangement and the charges… Continue Reading...

Systematic Review

With the rapid increase in the research conducted on health sciences, there is difficulty for researchers and clinicians to be up-to-date with the studies. Therefore, reviews that give a summary of the impact of different intervention experiments are a greatly efficient way to come up with a conclusion of what is effective and what isn't. Systematic reviews are different from the traditional kind in many ways. According to Petticrew and Roberts (2006), the systematic type of reviews normally involve a comprehensive and in depth plan along with search approach that is presumptive, with the aim of reducing partiality by finding,… Continue Reading...

Mcardie Estate Vs Cox

Mcardie Estate v. Cox case, by providing a case summary, comparison of exclusive professional practice scope and right to health care professionals' title, and protections for healthcare workings abiding by practice standards. Malpractice and neglect are perhaps the aspects most carefully covered by healthcare policymakers. Healthcare law may be considered distinctive in the legal sphere, as it is one subdivision that affords numerous scholarship approaches a chance to succeed (Jocelyn, et.al, 2002). Healthcare law is an interdisciplinary and dynamic domain, with numerous legal, scientific, economic, social, political and philosophical grounds for its dynamism. Case Summary McArdie Estate v. Cox was… Continue Reading...

Apple Investment and Financial Analysis

that have affected the company's reputations. For example, some iPhone users have lodged a complaint that their iPhones collect the user locations, which has been identified as an infringement on consumer's privacy. Although, Apple announced that users can disable this feature, nevertheless, some phones still collect user location information after the feature has been disabled. Analysis of Apple Income statements and Balance Sheets and Microsoft Apple operates in highly competitive business environments, and the top competitors are Samsung, Microsoft, Hewlett-Packard, Dell, and Nokia. The study selects Microsoft as the top competitor of the Apple Inc. and to carry out… Continue Reading...

Activity Based Costing at Amazon

This paper is a discussion on Activity-based costing (ABC), one of the costing methodologies used in business. The methodology essentially entails assigning a cost to the various activities of an organization, which range from planning and production to quality control, logistics, and distribution (Kaplan & Anderson, 2007). It also entails determining the amount of time required to perform the activities (Kaplan & Anderson, 2004). The cost and time are then used as a basis for determining the price of the organization's products or services. If properly implemented, ABC can deliver significant benefits to an organization, especially with respect to business… Continue Reading...

The Best Approach to Human Resources

HR Shared Services When it comes to the craft and practice of human resources, one of the unmistakable trends that is emerging and changing the face and shape of the work field is the use of a "shared services" framework. Something that is common and inherent to these shared services frameworks is a passionate mission and vision behind the department and how precisely their iteration of human resources will be used to assist and empower the organization via the effective utilization of human resources practices and procedures. This may come off as navel-gazing and self-aggrandizing corporate speak to many people.… Continue Reading...

Criminal Justice Bias

The killing of the two black American young men Amadou Diallo and Louima were separated by about two years but Amadou's killing happened just before the trial of Louima's case. Amadou's killing drew a lot of public interest that was focused on the conduct of the New York Police. It was the only such heated debate since the Knapp commission of the 70s which disclosed corruption in the police department. Amadou was from a middle class family that migrated from Guinea. They were engaged in simple trade activities including selling items on the streets. Amadou was shot 41 times in… Continue Reading...

Todays Strategic Human Resource Management

HRM There are a number of challenges facing human resource departments today. Key trends such as increasing diversity, skills deficiencies, and an aging workforce each affect the environment in which HRM managers work. Further, HRM consists of many different functions, each governed by its own laws and regulations. Today's human resource manager must work in the context of these different functions to deliver a coherent human resources strategy that meets the needs of the organization. That means not just hiring people, but setting out a full slate of HRM policies that allow those people to be at their most productive,… Continue Reading...

Ultimate Nutrition Policy Statement

Policy Statement 'Ultimate Nutrition' resolves to provide a working atmosphere wherein the human rights of the workforce are assured and they are handled with respect and dignity. Amkor Ultimate Nutrition management and all of its personnel shall be responsible in carrying out business activities in line with the Ultimate Nutrition Code of Conduct. Ultimate Nutrition's Code of Conduct outlines the core principles that ought to be adhered and complied by the organization's suppliers and production factories, to ensure production in proper working conditions, the personnel manufacturing them are treated humanely and respectfully, and compensated fairly. In particular, the ethical framework… Continue Reading...

Global Governance Human Security

functioning censoring mechanisms and inform civilians regarding their rights and possible ways for complaint. In domestic societies, the internalization of human rights standards, by means of law and culture is of paramount significance for the agreements to become universally effective. According to Hirschmann, the reporting mechanism and awareness-raising drives of NGOs and transnational organizations, for instance, the UN Office of the High Commissioner for Human Rights continues to be significant because of the lack of international enforcement methods. Lastly, I am also interested in addressing the execution gap in global leadership. There should be a sanction to nations that… Continue Reading...

Business Organization Questions

Unless I just needed someone to remain quiet and do their job without complaint, coming in for their rigid schedule to perform narrowly defined and highly specialized labor, then I might go with the person who has the experience. 9. Discuss a progressive discipline plan for an office where there has been an issue with employees coming to work late. Describe a plan for at least the first four offenses of tardiness. A progressive discipline plan is "an employee disciplinary system that provides a graduated range of responses to employee performance or conduct problems," (Guerin, n.d.). The discipline is… Continue Reading...

Small Local Business Marketing Plan

Toshi Dream Spa and Salon is a full-featured spa and salon business located on Main Street and open seven days per week from 10AM until 7PM. They have been in business for fifteen years. Five years ago, they expanded and modernized, going from a hair salon with five chairs to a full-service spa that offers facials, body treatments, waxing, manicures, and pedicures. Their shop is modern, clean, and slick looking. The decor is minimalist, with a cool color scheme using white and icy blue and purple shades. Toshi Dream Spa and Salon wishes to convey an image of cleanliness and… Continue Reading...

Sociology Article and How It Relates to a Theory

between Sveta Kholi and her former neurologist, Paul O'Connor. Kholi has accused O'Connor of sexual abuse. After the complaint was lodged formally, a complex bureaucratic process ensued whereby the entire case appears to have been stalemated. The College of Physicians and Surgeons of Ontario has a committee that formally handles complaints, and the Health Professions Appeal and Review Board (HPARB) is a civilian body that hears appeals specifically from that very same College of Physicians and Surgeons of Ontario. However, the bureaucratic complications become even trickier. According to the journalist, the College of Physicians and Surgeons also has an… Continue Reading...

Lateral Violence

Definition of Lateral Violence There isn't a universally common definition for lateral violence. In fact, the same vice is also variously referred to as horizontal violence, bullying, work place violence and nursing incivility. According to the American Nursing Association (2011), lateral violence refers to verbal, emotional or physical abuse. Indeed, lateral violence is a common phenomenon in nursing practice. It is both a costly practice to the healthcare organization and the individual nurse's mental and physical health. The incident of lateral violence compromises the healthcare quality within a facility where it occurs. Consequently, poor patient health outcomes are observed (Hill,… Continue Reading...

Moral Issues with Internet Privacy

It is seldom possible to draw a sharp line of distinction between what's wrong and what's right. Everybody has their own distinctive view with regard to the major moral challenges linked to internet privacy, right from social media privacy to governmental surveillance. However, all stories have two sides, and this necessitates a closer examination of a few existing moral issues associated with internet privacy. Firstly, one needs to examine the chief element of guidance provided by the law on the matter of internet privacy. Possibly the most straightforward moral problem under the 'internet privacy breach' umbrella is malicious software (e.g.,… Continue Reading...

John Stuart Mill’s on Liberty

man. Following Mill's logic, a woman who refuses to offer evidence against her husband in a complaint of domestic violence is making a choice, albeit one that harms her, yet in reality, her actual ability to make a choice is constrained and the law arguably has an obligation to protect her and also to protect society from supporting an inequitable relationship between husbands and wives. A similar argument could be made in regards to suicide. A strict observance of Mill's harm principle would suggest that self-harm (either suicidal or suicidal behaviors) is an acceptable but tragic liberty because it… Continue Reading...

How Hong Kong Responds to Fitness Clubs

older adult consumers in a sport and fitness center elevated perceived value, enhanced customer satisfaction, reduced complaint behavior, and ultimately increased the likelihood of renewed membership and continued use of the center facilities" (p. 757). In other words, the better quality service that fitness clubs provide, the more likely the overall fitness industry is to thrive in Hong Kong. Being a service economy, this makes the most sense when trying to understand how the fitness industry could find traction in Hong Kong. Because Hong Kong is increasingly becoming a tourist destination, Chan (2014) notes that Hong Kong should establish… Continue Reading...

Evaluation Management Codes

well as the nature of the problem or illness. There are different kinds of history and they include: Problem-Focused • Chief complaint; • A brief history of the problem or present illness Expanded Problem-Focused • Chief complaint; • A Brief history of the problem or present illness • Problem-pertinent system review Detailed • Chief complaint • A brief history of the problem or present illness • Extended system review • Pertinent social, family and past history Comprehensive • Chief complaint • An extended history of the problem or present illness • Complete system review • A complete social, family and past… Continue Reading...

Need for Strong Moral Character in Criminal Justice System Participants

1.  Explain how a criminal justice agency can ensure that it hires moral individuals. Criminal justice leaders are public servants responsible to their community. This responsibility, together with the huge amount of control and influence they have, necessitates that they display superior levels of ethical and moral conduct. Ethical practice guidelines remind criminal justice heads to realize the divide between integrity and friendship; corporate objectives and adeptness and client interests; between personal prejudices, interests, and views and professional values. In this respect, all law enforcement leaders are required to refrain from unethical conduct when carrying out their duties. Ethicality is… Continue Reading...

Social Psychology

.....starting point for research, I am selecting Scenario Two: Police Interrogations and False Confessions. The reason why I am selecting scenario two is that I have some degree of familiarity with the subject, and am fascinated by the ways people behave under pressure from authority figures, particularly law enforcement. I am also interested in scenario three related to the psychological aspects of disaster preparedness, but am more interested and concerned with criminal justice generally. Therefore, I narrowed down my selection of the scenarios mainly because of personal interest and curiosity about the subject matter, which motivates my desire to conduct… Continue Reading...

Role Of Inclusive Leadership in Strengthening Organizational Culture

The trend of a global marketplace has given rise to needs for multinational companies. Literature on global business, HR development and management, social problems, etc. has, of late, greatly focused on the key subject of global leadership efficacy (Caligiuri & Tarique, 2012). Leadership represents a central element of every firm. However, leadership ability and function is increasing in complexity with enhanced engagement in technological development and globalization (Ulrich & Smallwood, 2012). People hailing from diverse cultures may have different ideas regarding, and expectations from, corporate leaders. Hence, this paper aims at determining an inclusive leadership approach's contribution to reinforcing corporate… Continue Reading...

How Cultures Influence Teams

US Office of Trade Representative The Office of the US Trade Representative (USTR) is organized through the Executive Office of the President and works to coordinate and administer trade policies all over the globe (USTR, N.d.). USTR provides trade policy leadership and negotiating expertise in its major areas of responsibility, including such services as: • Bilateral, regional and multilateral trade and investment issues • Expansion of market access for American goods and services • International commodity agreements • Negotiations affecting U.S. import policies • Oversight of the Generalized System of Preferences (GSP) and Section 301 complaints • Trade, commodity, and… Continue Reading...

Hsms Gap Analysis Hazard Identification and Risk Assessments

HSMS Gap Analysis and Hazard Identification Risk Assessments Description of APM Terminals Legal Environment Review of the Health and Safety Management System Description Gap Analysis Hazard Identification Physical Hazards Health and Welfare Hazards Risk Assessment Physical Hazard -- Working at Height - Scaffolding Health & Welfare Hazard -- Noise Action Plans Action Plan 1 - Management System Action Plan 2 -- Hazards and Risks Barbour Checklist: BS OHSAS 18001 Audit Checklist Occupational health and safety management has numerous benefits for business, not only an employer's duty of care, a legal and moral obligation but also critical part of business equal… Continue Reading...

Taming the Measurement Monster

Number of returning patients without anticipated appointments 4. Patient complaints 5. Treatment errors 6. Medication errors 7. Employee complaint ratio 8. Overall medication usage 9. Bed occupancy rate 10. Acute problem 11. Boarding problem 12. Overall patient satisfaction 13. Utilization of resources (Sorup et al., 2013). Of the measures listed in #4, select the top 3 that you think would be most useful to senior hospital administrators during its upcoming meeting with the Board of Directors In general, the main objective of senior hospital administrators is to make certain that the operations being undertaken by the entity are optimal. This implies that the… Continue Reading...

Security Leader in a Military Organization

The ability to lead is an important trait in the organizational world today. With organizations encountering increasingly complex situations, leaders have a role to successfully steer their organizations through those situations. They must properly influence and guide their followers in the achievement of organizational goals and objectives (Bateman, Snell & Konopaske, 2016). Leadership ability is particularly important in military organizations. The security environment has become ever more challenging, warranting even more effective leadership (Laver, 2008). Military organizations now grapple with challenges such as craftier enemies, international terrorism, increased incidence of natural disasters, and reduced budgetary allocations. Internally, military organizations face… Continue Reading...

Supply Chain Balanced Scorecard

the Supply Chain Balanced Scorecard. "The Supply Chain Balanced Scorecard Chemicals consists of four inter-enterprise performance measures: ' complaint number', 'complaint quota', 'inventory' and 'sales days' coverage'" (Seuring & Goldbach, 2013, p. 410). Serring & Goldbach offered examples of actions started to minimize inventory of specific product groups. "For 'sales days' coverage' the companies' sales day's coverage figures are added up. For 'inventory' and 'sales days coverage' the enterprises' data are displayed in addition to the inter-enterprise data for further analysis" (Seuring & Goldbach, 2013, p. 410). Because the supplier controls some aspects of inventory such as delivery and costs,… Continue Reading...

Implementing Changes During Downsizing

Managing Organizational Growth During a Time of Downsizing The current situation is that the organization has lost its funding and is forced to downsize its operations and employees. In order for the hospital to remain competitive, it needs to implement strategies that would reduce its current expenditures and increase revenues. There have been recommendations made by consultants hired by the President. The recommendations made are reducing staff, no annual increases, closing of one emergency room, stopping new hiring's, and closing the hospital's public programs. The hospital CEO has requested that all department heads need to implement cost cutting measures within… Continue Reading...

Robert Hayden Those Winter Sundays

splintering, separation, and breaking apart of families but in "Those Winter Sundays," austerity also signifies honor, lack of complaint, and selflessness. Robert Hayden's poem "Those Winter Sundays" shows how gender and class intersect in family life and psychological health. The speaker is able to resolve his emotions by forgiving his father, but unfortunately was unable to do so while his father was still alive. As such, the Hayden poem is instructive, warning readers to avoid the pitfalls of both labor exploitation and of ineffective interpersonal communication. "Those Winter Sundays" addresses two interrelated themes: the way gender norms of masculinity… Continue Reading...

Norway, England, Wales, and the United States

the court. Furthermore, decisions made in the Norwegian Supreme Court are upheld with no chance for appeal or complaint. The only exception is the Court for Human Rights (Sriramesh & Vercic, 2009). The United States Supreme Court rulings can be overturned by a future U.S. Supreme Court decision or a constitutional amendment. Although similar to the Supreme Court in Norway, no further appeals can occur should a case reach the American Supreme Court. Although England has no Supreme Court, there is a Supreme Court of the United Kingdom. This court represents the ultimate court for any civil and criminal… Continue Reading...

Digital Marketing Details and Plans

E-Marketing Implementation What follows in this report is a narrative and summary of the e-marketing strategy as it will be implemented for Namshi and their online e-commerce portal. Of course, e-commerce is the present as well as the future and thus Namshi will want to make sure to have an e-commerce portal that has all the right facets and parts, including the right marketing. The items that will be included in this broader plan include the strategies and tactics that will be used to achieve the desired objectives, customer service/loyalty avenues, timeline for the promotion strategies in question and what… Continue Reading...

Emotional Labour and Gendered Occupational Segregation

Emotional labour is a common phenomenon, especially in service industries. Broadly speaking, emotional labour means that an individual at the workplace displays positive or organisationally-acceptable emotions regardless of their true emotional state (Hochschild, 1983). When interacting with customers, for instance, a customer service employee is required to treat customers with empathy, kindness, and calmness irrespective of how the employee is feeling or how the customer behaves or talks. Portraying negative emotions such as anger, frustration, and hostility would potentially injure the reputation of the organisation or negatively affect customer confidence in the organisation. Fundamentally, emotional labour means that while at… Continue Reading...

Homeopathy for Acute Vs. Chronic Conditions

Homeopathy for acute conditions is mainly focused on the symptoms being presented at that particular time. For chronic conditions homeopathy focuses on a larger set of symptoms and the characteristics of the person experiencing the symptoms. An acute condition is defined as a condition that comes on quickly and lasts for a short duration not more than several weeks. Acute conditions can be traced back to a situation. Chronic conditions are conditions that have persisted for long periods mostly throughout a person's life. The symptoms might be less severe than those of an acute condition, but they seriously affect an… Continue Reading...

Traditional and Current Usage Of Lemon Balm Comparison

Lemon balm is a member of the mint family, and it is native to Europe and Mediterranean. The herb grows to a maximum height of 28-59 inches, and its leaves have a mild lemon scent that is similar to mint. In the summer the herb produces small white flowers that are full of nectar. However, lemon balm should not be confused with bee balm, although its white flowers do attract bees. It is the leaves of the herb that are used for treatment and also for flavoring. The herb is also used by beekeepers to attract and keep bees in… Continue Reading...

Key Characteristics Of a Whistleblower

Whistleblowing In definition, a whistleblower can be an employee or a former employee of a corporation who provides proof and evidence that substantiates the fraudulence and ethical behavior within the entity or activities that are not in the best interests of the general public or stakeholders. Customarily, whistleblowers reveal classified data and information concerning their workplace, which is in violation of the laws and regulations in place, and also that can be disparaging to the well-being of the employees. Whistleblowers have various characteristics. One of the key individualities of whistleblowers is credibility. A whistleblower has to have the character of… Continue Reading...

Spirit Airlines Strategic Analysis and Recommendations

Based on internal and external assessment, this paper provides strategic recommendations for Spirit Airlines, Inc. Flying to more than 50 destinations in the Americas and with more than 100 aircrafts in its fleet, Spirit Airlines is one of the largest ultra-low cost airlines in the U.S. The paper is organized as follows. First, the two major issues or challenges facing the company are identified. Next, strategic options for addressing the issues are considered, clearly highlighting the advantages and disadvantages of each option. Based on the evaluation, recommendations for the two most viable options are presented. Finally, a brief plan for… Continue Reading...

Letter to Legislator

how they do their job. I really am loathe to lodge such a complaint the status quo would seem to be entirely preventable and it is certainly not acceptable for taxpayer dollars to be spent in a way that is so inefficient and less than empathetic to the time constraints and health needs of the people of Cass County. Continue Reading...

Feverfews Historical and Modern Use

Tanacetum Parthenium, Feverfew Tanacetum Parthenium, which is also known as Feverfew (i.e. botanical name), is an attractive perennial herb that is found sporadically growing in several part of North America as well as Australia, Tasmania, and New Zealand. Since this attractive herb is mostly found cultivated, it is usually planted around the house because its believed to have a purifying impact on the atmosphere. Additionally, the plant is grown around the house in these regions because its associated with abilities to ward off disease. This perennial herb grows with relatively little attention once established and can be grown from its… Continue Reading...

Police Organization and Administration

officer might be simply coached about a mistake. On the next occurrence there might be an official complaint filed, and maybe after three or more subsequent offenses the officer could be forced to take unpaid leave, or potentially even be terminated if the offense is serious. 6. Sexual Harassment. Sexual harassment is a common problem in many organizations, but it also seems to be especially common in policing. When anyone in an organization attempts to coerce someone else into anything that could be considered sexual then this is definitely harassment and should be dealt with immediately. However, even more… Continue Reading...

Requirements for an Information System

Reporting on Information Needs This report aims at establishing the process for managing records within the organization and marketing products. This report was requested by Michael Duffy Administration and Business Support Manager, based on the numerous complaints raised by staff regarding the hurdles they face when trying to access information from the current information system. The staff have explained that it is difficult for them to find information that is correct and up-to-date. There are also numerous brochures, and the staff is uncertain what brochures are correct. This leads to the wrong information being shared and provided to potential students… Continue Reading...

Analyzing Durdens Zerohedge Website

.....rhetorical choices used by Tyler Durden on his website ZeroHedge are appropriate to the audience, judging by the numerous comments in the comment section. The website presents itself as an anti-Establishment blog on financial matters while also touching upon socio-political topics as well. The site is basic in terms of visual appeal: it uses black text on a white background. The only color comes from ads displayed on the pages (but those are easily blocked with an ad blocker). The profile picture that Durden uses when posting articles is a torso shot of Brad Pitt's character from Fight Club and… Continue Reading...

Fit Tea and Advertising

.....business chooses to advertise it is attempting to introduce a product or service into the marketplace to make potential customers more likely to buy and become loyal to the business. The aim is to increase visibility and generate brand awareness of the product and/or service, thereby increasing potential profits. Companies do this all the time when they are first launching a brand-new product or service. For example, Apple increases its advertising when they first launch a new iPhone. The same can be said with companies like Amazon when they launch a new version of their kindle. The type of signals,… Continue Reading...

Issues in the Field Of Neuroscience

.....neuroscience is one of the most common scientific field of study that basically involves study of the nervous system. Most of the jobs in neuroscience involves dealing with some problems that do not necessarily involve working in the lab. An example of such jobs that interests me is neuropsychology, which is an area in neuroscience that focuses on the science of brain-behavior relationships. I find clinical neuropsychology as an interesting field of neuroscience since it combines concepts of psychology in the study of the nervous system, particularly brain-behavior relationships. Given the combination of neuroscience and psychology, clinical neuropsychology will enable… Continue Reading...

Nurse Manager Shadowing Experience

One of the most important elements towards developing necessary skills and competencies in the nursing field is shadowing a practitioner in a healthcare setting or unit. The shadowing experience helps in observing how a nurse practitioner applies nursing concepts in daily activities that focus on delivery of high quality patient care. As a nursing leadership and management student, my shadowing experience involved observing WW, a nurse manager of a cardiac progressive unit. This paper provides a discussion of the shadowing experience with this nurse manager, which focused on identifying leadership styles she utilized to accomplish daily activities in the unit… Continue Reading...

Leadership and Ethical Decision Making

2016). Reporting Violations Any employee of a Company is allowed to present a complaint, which should be made with no ulterior motive or out of reasonable belief about any issues in the Code, to the Company management without being afraid of retaliation or reprisal. To the highest possible extent, the complainant's identity should not be disclosed. Some of the issues to be reported are auditing or accounting issues. The Company works to comply with every law applicable, including regulations and laws on securities, accounting controls and standards as well as audit practices (Jefferies Group LLC, 2017). With the aim of facilitating… Continue Reading...

Safety Plan

Investigations related to incidents that occur at a certain worksite, help both workers and employers recognize the dangers and health risks along with limitations of their health and safety programs. In most cases, the necessary preventive measures are identified and implemented to ensure that those incidents don't occur in the future. Investigating incidents with the aim of identifying their causes and finding preventive solutions increases productivity and the morale of the employees. This is because it shows that the employer is committed to ensure a healthy and risk free workplace. Supervisors are mostly responsible for conducting investigations on these incidents.… Continue Reading...

Zara and Sprint Comparing and Contrasting

.....product offerings could not be more different, with Sprint focusing on telecommunications and Zara on clothing, there are some similarities between these two stores. Sprint and Zara both position themselves to a mainstream shopping audience, with a fairly broad appeal to a price-conscious consumer from multiple age groups. Although they offer completely different products, their pricing strategies are therefore similar. The shopping mall is the preferred geographic location for both Sprint and Zara stores, which are only found in stand-alone boutiques on urban high streets. Neither store has a luxury positioning but both stores offer a range of items at… Continue Reading...

Law Enforcement and Corrections

Law enforcement and corrections can be influenced by several external threats. These consist of external communication gaps and many environmental influences. One of the key external threats that impacts both corrections and law enforcement is politics. In delineation, politics is the art of wielding one's authority and power over the government or public affairs. In particular, political action can give rise to the imposition of one's interests within the government, in positions of leadership within the government, with regard to the control over resources, as well as in terms of holding government office. Politics influence law enforcement and corrections by… Continue Reading...

Emirate Airlines Customer Service

should experience a high level of service. As noted before, surveys and complaint logs can be used to detect inconsistencies and any issues with scalability and service structures (HBS). The final overall dimension that Harvard uses when it comes to Emirates Airlines and what they do is the use of data, analytics and information services in general. Just a few of the dimensions that big data would touch is loyalty programs, more adept use and structure of mobile platforms and better price discrimination. As mentioned before, the margins in the airline industry are quite narrow. The just-mentioned loyalty programs… Continue Reading...

Hallmarks Of Customer Service Excellence

Recently, there was a McDonald's employee who made an error about a customer's order. There was a slight discrepancy involved because the customer wanted a breakfast biscuit with eggs, and the employee thought that since the customer mentioned "eggs" in the plural sense she wanted two of these biscuits. However, even once the customer clarified that she wanted just one biscuit, the employee continued to stating that the customer ordered two. The employee was remiss for not admitting his mistake. He was focused on being right, when he should have been focused on satisfying the customer by fulfilling her order… Continue Reading...

One Nation Under Walmart Essay

2541 – 2011) that the plaintiffs had failed to present a complaint that was common to all members of the class and the case was dismissed (Reed & Harding, 2015). While Walmart succeeded in dodging this bullet, it has not been so fortunate in other cases. For instance, in 2013, tens of thousands of supporters responded to calls from Organization United for Respect at Walmart (OUR Walmart) to support the 500 Walmart workers who staged a day-long walkout in about 1,000 Walmart stores (Moberg, 2013). According to Moberg, the Walmart employees were “fed up with what they saw as… Continue Reading...

School Violence Essay

What Methods Can Schools in the United States Implement to Prevent Violence in Schools? Introduction Statement of the problem The recent upswing in high-profile violent incidents in the United States has focused increasing attention on the causes of this public health threat and what types of response are most appropriate. The debate over the most appropriate responses to increased violence in American society has also extended to the nation’s schools. Although it has always been present to some extent, violence has become a major problem in the nation’s schools in recent years (Kelly, 2010; Killam & Roland, 2014). While the… Continue Reading...

Student Loans Essay

§3716(c)(3)(A)(i).” In response to the petitioner’s lawsuit, the District Court initially dismissed his complaint and the Ninth Circuit affirmed. The Supreme Court also held that the federal government is authorized to withhold Social Security benefits in order to collect a student loan debt that has been overdue for more than 10 years.  In addition, the Court also held that: * The Debt Collection Improvement Act makes Social Security benefits subject to offset, providing the sort of express reference that §407(b) says is necessary to supersede the anti-attachment provision. * The Higher Education Technical Amendments remove the 10-year limit that… Continue Reading...

Carnival Cruise Customer Relationship Management

1. Should Carnival do “CRM?” Carnival should definitely do CRM. Carnival obtained its identity as the “fun ship” when its maiden voyage ran onto a sandbar: the management team turned the disaster into a enjoyable experience for passengers by opening the bar for them. It was an inspired reaction to a difficult situation—and it helped to earn the cruise line its reputation. However, having developed over the decades and become a mid-tier line (neither on the cheap nor on the expensive side—though it does offer an experience that competes just as well against any of the luxury brands), Carnival wants… Continue Reading...

Difference Between Steroids and Hgh

off and wane as a person gets older. The body feels this happening. Indeed, there is the common complaint of many people in their 40’s that they are “getting old”. There are some doctors that prescribe HGH as a means to help their patients, although this is done in a deliberate and careful way. It is very much like testosterone in this regard, and for the same reason. HGH is actually superior to anabolic steroids in that they are much more “available” to the body. The body is much more able to use and harness HGH as compared to… Continue Reading...

Interest Based Bargaining Process and Purpose

fact that this will significantly fluctuate in dissimilar settings and reliant on the kind of complaint, there is without doubt that when parties are employed to a cooperative approach, their newfangled impetus is perceiving whether they can resolve an issue devoid of legal action or conflict. Achievement is measured in a different way, not by successes and damages but by acceptable resolve of matters. Moreover, in this model, there is the ability of being able to address and resolve issues that could not be considered in previous occasions. This is beneficial for the reason that the parties are inclined… Continue Reading...

Issues Of Contemporary Logistics in Handy Andy

Contemporary Logistics 1. Is this a customer service problem? Why or why not? A well designed customer service that is satisfactory is essential in business progress. Customers are driven by the satisfaction of their need from the market. In the scenario, indeed, there is a customer service problem. For the first reason that the customers are not supplied with homogenous products across the market of the Handy Andy company. Some customers are charged more for similar products sold at lesser prices in different states. This can bring customer-company mistrust which is not good for success of business. The second issue… Continue Reading...

Change Management Model and Project

Change management is one of the most important components in the successful operations of a company or business organization. The modern business environment is characterized by numerous changes that are attributable to various factors including technological developments and globalization. In this regard, business organizations or companies increasingly face the need to adopt changes in their operations in order to align their businesses with the industry they operate it. However, the process of instituting organizational change in complex and can hurt a company’s operations if not conducted appropriately. As a result, there are various change management models that have been developed… Continue Reading...

Texas Law Cases on Theft

months and disappeared the same time the speakers went missing. Therefore, John reported a complaint on the theft and informed the police that he suspected Burton had stolen the speakers. Few days after the speakers were stolen, they were found in a pawnshop. The pawnshop workers reported that the speakers were brought by two men who wanted to pawn them through giving an identification of proof of Sonnier. She was then convicted of the theft after facing bench trial. Q1 The elements of theft without the consent of the owner entail several aspects. Theft undertaken by another party is… Continue Reading...

Channel Member Marketing Plan

Marketing Plan Marketing plans can vary in complexity from fairly basic to very complex. There are several types of layers that may or may not exist, depending on the situation. Some of those important layers will be discussed in this report. Indeed, there are items to decide and decipher that include channel design strategy, exclusivity agreements and how best to handle the transportation and display of the product. When it comes to bringing the goods to a point of sale, this would include how the goods get there, who gets them there, who will state the items, when that will… Continue Reading...

How to Introduce Business to Social Media

1) A great idea to introduce a company to social media websites like Facebook, Twitter, Instagram, Pinterest, and YouTube? It is hard to imagine a business surviving without some social media presence. Introducing a business to social media is important for several reasons. The first and most obvious is that social media is a marketing tool, and a flexible one. Various forms of social media, or social media platforms, allow the company to deliver a cohesive, consistent message using multimedia. For example, Pinterest and Instagram rely primarily on visuals like video and photos. Companies can use Pinterest and Instagram to… Continue Reading...

Improving Public Relations Between the Police Department and the Citizens

to address the issue in instances where internal investigations are launched as a result of a complaint. Heiss and Orthmann (2011) point out that “identifying and dealing with ‘bad apples’ in a police department is often a difficult mandate for management” (p. 273). In addition to being likely to turn a blind eye to colleagues’ behaviors that do not necessarily match the standards of acceptable conduct, police officers are unlikely to ‘betray’ their peers in the course of investigations. In essence, it is this same practice that could nourish unacceptable conduct amongst my officers. The success of the motivation… Continue Reading...

Judges Code Of Conduct Improvement Strategies

Judicial Impropriety in United States Supreme Court A judicial impropriety occurs when a judge disregards existing legal standards expected of him /her when they are discharging their roles during judicial proceedings. For instance, a judge who does not base his or her ruling on the evidence provided and the applicable laws but disregards a defendant while giving undue advantage to the prosecutor or the litigant commits judicial impropriety (Leyland & Anthony, 2016). Judicial impropriety has been reported Judiciary of the United States on several occasions. For instance, Judge Sharon Keller of the Court of Appeal in Texas was accused of… Continue Reading...

Nursing Shortages

Introduction What causes staffing shortages in the field of nursing? Staffing shortages can be the result of many variables—turnover, unmet demand for services due to a lack of RNs, overwork (nurses calling in sick), and so on. Buchan (2002) identified the problem of staffing shortages in nursing as having an underlying cause in the nature of the health system itself as well as a social one: “Nursing in many countries continues to be undervalued as women’s work, and nurses are given only limited access to resources to make them effective in their jobs and careers” (p. 751). This is especially… Continue Reading...

West Coast Transit Case Study

The criteria for team effectiveness include productivity, personal satisfaction, and commitment from team members to one another. In the case study of West Coast Transit, the firm is at a critical juncture in its business: a competitor is beating it in terms of pricing, sales are dropping, and the marketing team must act fast to regain market share or layoffs are very likely to occur. For Pete Denson, Lea Jing, Jon Mahonney, and Katarina Tanney, the pressure is building. Jing alone seems poised, composed and ready to tackle obstacles—but she is leaving in a month for a new assignment. Tanney… Continue Reading...

Measuring the Effectiveness Of Police Body Cameras

Define the Concept and Create Measures This study will use the survey method in order to measure officers’ perception of the effectiveness of body cameras in reducing tension in everyday situations in which police are at work. For the purpose of this study, tension is defined as a feeling in which insecurities, uneasiness, paranoia, anxiety, or other feeling of pressure is heightened (Ariel, Farrar & Sutherland, 2015). The body camera program recently adopted by the metropolitan police force is meant to encourage and promote accountability and verifiability while simultaneously helping to de-escalate situations through the knowledge of the fact that… Continue Reading...

Georgia Environmental Quality Departments

1. Community Health Concerns Georgia is predominantly faced with the risk of mosquito related infections due to the numerous viruses that are breed by mosquitos. These viruses are still in circulation in Georgia and they have the potential to cause human and animal diseases (Georgia.Gov, 2017). Here are the most pronounced mosquito viruses that Georgia has had to contend with over the years: · LaCrosse · Eastern equine encephalitis · West Nile The mosquito viruses are assessed as being very active during early the Georgia early fall season. The viruses are capable of infecting humans and animals such as horses,… Continue Reading...

Morals and Ethics in Nursing

The conceptual framework that I feel best helps to explain ethics, morals and laws is that found in the Aristotelian framework, which stipulates that ethics describe the theoretical beliefs and standards that are held individually or in a society, morality describes the behavior or activity of an individual or society, and laws refer to what is prohibited or what one has the right to do in society according to the government (Kristjansson, 2014; Chowdhury, 2016). Building on this framework in the modern era is the utilitarian framework which holds that a community should pursue the common good—i.e., the greatest good… Continue Reading...

Privacy Risks and Principles

Part A My website of choice in this case will be eBay (https://www.ebay.com/). In essence, eBay is “a ‘virtual marketplace’ allowing eMerchants, located anywhere in the world, who have registered with eBay to trade within this ‘virtual world’” (Bardopoulos, 2015, p. 51). Some of the site’s product categories include, but they are not limited to, health and beauty products, toys and videogames, sporting goods, computers and consumer electronics, clothing, cell phones, books, etc. The site also offers for sale motorcycle and automotive accessories and parts. The website has in place a comprehensive privacy policy that outlines the various ways through… Continue Reading...

Meaningful Usage Of Health Information Technology Hit

Abstract Meaningful use constitutes a key health information technology project driver as it impacts all players in the health care sector. By 2016, 95% of hospitals has demonstrated meaningful use of HIT through the CMS HER programs. Meaningful use achievement has appreciable effects on extent and long-run health information workflows. HIT acceptance and implementation necessitates substantial state support, robust federal support, and an alliance between state governors, Medicaid officers, and state CIOs (chief information officers) joining hands across and within borders for ensuring state-developed governing regulations and technological infrastructures jointly support the Act’s spirit and effect intra- and inter- state… Continue Reading...

Colonial Conflict in Africa

the Sports Association of Zanzibar, A. M. Bell, who wrote to the Chief Secretary his complaint that a new antagonistic spirit was to be found among the Africans: “Individuals, teams and clubs were refusing to accept the decisions of referees and the number of appeals had… ‘skyrocketed’ since the late 1940s” in Bell’s words (Fair, 1997, p. 245). Though objections and appeals were really not new among Africans in sport, “Bell interpreted these trends as ‘... symptomatic of the general deterioration in discipline, morale and respect for authority’” that the British sought to impose. In conclusion, whether it was… Continue Reading...