ABC Company Operations Manager Essay

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Total Length: 870 words ( 3 double-spaced pages)

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Measurement: Coordinate all deployment processing for all task order personnel in a timely and professional manner.

This can be seen in my duties where for instance I set up tracking documents for subcontractors and a checklist for contractors deploying. I am also administer and control maintenance of Task Order personnel data in internal and external (prime master and government SPOT) personnel databases. My responsibilities include coordinating training and deployment requirements prior to personnel deploying to CONUS, OCONUS, or to contingency locations; ensuring contract compliance, monitoring project and personnel performance, and managing technical aspects of the project; ensuring requirements are fulfilled in accordance with statements of work, task orders, and ensuring executed work meets quality assurance standards and the customers' expectations. All is done in a timely and professional manner.

Data Call Support

Measurement: Provide responsive and accurate data call support in a timely manner.

I attempt to do so particularly since I am responsible for contract compliance, monitoring project and personnel performance. I need to ensure that customer is satisfied as well as ensuring that requirements are fulfilled in accordance with statements of work, task orders, and ensuring executed work meets quality assurance standards and the customers' expectations,

3. Customer Satisfaction

Measurement: Provide customer support, fostering a friendly and professional work relationship. Maintain good customer interface skills providing responsive support to meet requests.

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I meticulously ensure that executed work meets all quality assurance standards and the customers' expectations. I constantly work on fostering a friendly and professional work relationship with customer.

4. Values Customers-Staff

Description: Demonstrates care, consideration, and respect for customers; seeks to understand customer needs, gives them top priority, and consistently delivers the best solution; maintains positive long-term customer relationships.

I provide Customer updated personnel/deployment Movement information. This fact requires that I maintain superior connection with customers and staff seeking to understand customers and to fulfill their needs.

5. Exhibits Job Knowledge-Staff

Description: Applies skills and technical competence consistent with the position; strives to be the best by continually updating skills and expanding capability, placing priority on self-development.

I think that my skill in this area is evidenced in various parts of my job history such as in my creating the SOP for deployment process (this is where my technical competence can be seen) and the maintenance of Task Order personnel data in internal and external (prime master and government SPOT) personnel databases. As Program Integrator and Lead Deployment Manager, I have to enhance my skills to retain my job.

6. Manages Work Effectively-Staff

Description: Sets priorities and manages time; maintains dedication to quality; demonstrates a sense of personal ownership; improves results through….....

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