Accountability for Finances One of Article Review

Open, View, and/or
Download this Document

Total Length: 1955 words ( 7 double-spaced pages)

Total Sources: 10

Page 1 of 7

We must "establish expectations for the outcomes that the agency will achieve, the consequences that it will create, or the impact that it will have" (p.10). But unlike accountability for finances and accountability for fairness, the authors write that it is impossible to establish these expectations with rules, procedures, and standards. Instead, specifying the quality of performance expected from a public agency necessitates a performance benchmark -- a transparent, objective goal or target. Further, we must have a clear tool that can be used to establish how well the agency has performed to our expectations -- how well it has lived up to the expectations it's been held to. Tools such as rules, procedures, and standards have no function, in this case -- "accountability for performance requires something qualitatively different" (p. 10). Instead, to create a basis for performance accountability, citizens simply need to specify the results it expects from its government.

Stuck Writing Your "Accountability for Finances One Of" Article Review?

View All Our Example Accountability for Finances One of Article Review

Have A Custom Example Essay Written



The authors hold that accountability for performance means, and should mean, that public agencies provide more than the necessary services to its customers -- the citizens. The authors further hold that citizens' expectations for their public agencies should be higher than simply keeping them, as customers, happy. The authors hold that the appropriate and best concept of accountability for performance is performance at a level "higher than a seller-buyer, provider-customer exchange. It ought to mean satisfying the performance expectations of the diversity of people in Kearn's accountability environment" (p. 10). Not only that, but accountability for performance -- as well as accountability for finances and accountability for fairness -- should cover not just the expectations of a few, over-represented citizens, but the expectations of the "entire citizenry" (p. 10)......

Show More ⇣

     Open the full completed essay and source list


OR

     Order a one-of-a-kind custom essay on this topic


sample essay writing service

Cite This Resource:

Latest APA Format (6th edition)

Copy Reference
"Accountability For Finances One Of" (2010, October 02) Retrieved June 4, 2026, from
https://www.aceyourpaper.com/essays/accountability-finances-one-8035

Latest MLA Format (8th edition)

Copy Reference
"Accountability For Finances One Of" 02 October 2010. Web.4 June. 2026. <
https://www.aceyourpaper.com/essays/accountability-finances-one-8035>

Latest Chicago Format (16th edition)

Copy Reference
"Accountability For Finances One Of", 02 October 2010, Accessed.4 June. 2026,
https://www.aceyourpaper.com/essays/accountability-finances-one-8035
   

Open, View, and/or
Download this Document
order custom essay example