Apm Case Study the Middle- Case Study

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A fourth training scenario is to take the existing training managers in the APM and complete "train the trainer" sessions with their internal trainers. While taking longer than other approaches, the knowledge would become part of the APM long-term.

The fifth option is to create a mentoring program where experts from the manufacturer take in a small group of managers and walk them through the many processes and options of the parts production system including how to create customized reports to check on quality, yield, efficiency, and cost reductions.

The sixth option is to provide a series of Computer-Based Instruction (CBI) modules through a web browser in conjunction with manuals shipped to the manufacturer. This approach also includes scoring and posting of results online relative to other managers.

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Proposed Solution

Of all these approaches, the mentoring approach is the best solution in that it gets the specific needs of each manager met with expert guidance while working with the parts production system. These mentoring sessions need to be highly interactive and focused on getting these managers the critical information they need to understand, operate and manage workers using the parts production system. Further, this approach will work best as it gives the managers the flexibility of continuing their dialogues with the mentors and pursuing mastery of the parts production system. The bottom line is that the teaching needs to be in person, interactive and full of authority for the managers to respect and learn......

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