Best Practices in Planning and Performance Management Case Study

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Managing Individual Behavior

How Google's corporate values and goals concerning employees, customers, and the business combine to create job satisfaction and motivate the people who work there

Google Inc. has been handling its personnel successfully. This has resulted in the enhancement of the overall motivation and commitment to its goals. Moreover, the effective management of human resources has made Google elected the 'Best Company to work for' in the United States. Google uses a strategy of making workplaces and offices all over the world which are designed over expansive areas with offering the workers not only with every possible space for innovation and creativity, but also make sure that the employees' concepts are properly and uncompromisingly analyzed, worked on, and recognized (Girard, 2008).

Best companies make their own exclusive cultures in which workers are able to say "I believe in the company I work for, have the pleasure in what I do, and enjoy the individuals I interact with at work." Along with that declaration, Google's employees have cited severally that Google is a large company, and they are extremely pleased to be a part of it. The advantages are unique, and Google is the most exclusive workplace they have ever been. The company's products, concepts, innovative thoughts always motivate employees. What has Google done that makes employees boasts when working at the company? Google's business is profoundly involved or managing all its employees; first, the managing process begins with a concept of recognizing diversity. The diversity of its workforces can be seen through the variety of communities established by Google workers like a Black Googlers Community.

The second step is that Google Company functions as a service agency for the workers, and treats workers as its consumer platform -- treat the workers the same way you would like them to treat their clients. Therefore, Google's whole model of client satisfaction and delivery becomes easy to adopt and adapt. The company provides its workers a variety of rewards to make sure that workers are motivated and are loyal to the organization.

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These rewards include:

Free Meals (Snack Rooms and Gourmet Cafeterias). Google provides free fabulous meals to all its workers at any of the organization's 11 Gourmet Cafeterias, at all its offices. The principle at Google is that no employee should ever be 100 feet further from a food source: various snacks, fruits, and beverages are just close to their workstations.

I. On-site Daycare facilities: Google provides childcare service in its university in Mountain View and back-up childcare to help parents when their regularly planned childcare fails.

II. Healthcare Services: Google provides 100% medical care coverage for its workers and their family. In addition, on-site doctors and dental practitioners are available at various sites (Girard, 2008).

What the company has done to facilitate all its workers has made it elected as the number one Best Company to work for in 2007, 2008, 2011, and 2012 based on Fortune's Magazines.

Besides the benefits offered by Google to its workers, it has also designed a working atmosphere in its head office. The HQ, the Googleplex is located in Mountain View, Florida. Googleplex is a unique workplace where Google's workers do their best yet have fun at the same time (Axson, 2010). Google headquarter has an excellent campus-like environment where the benefits of innovation and creativity are extolled. The company uses its corporate culture, business service-scope, and environment to create a casual 'value-added' environment. In Googleplex, individual workspaces are full of personality and the environment is comfortable. There is neither a dressing code nor official daily conferences. All Google's workers can engage in games such as foosball, pool tables, video games, table tennis, or even hockey at the university. This makes this young and vibrant population feel like they are still at a university rather than being in an office.

From the reasons provided, businesses are encouraged to adopt and adapt Google's….....

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