Business Management: Problem Solving Knowledge Term Paper

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Traditionally departments have retained information as confidential or proprietary. This practice however inhibits knowledge sharing. An organization must open the lines of communication not only between members of a department, but also between departments in order to adequately share knowledge and improve organizational productivity.

Information management is by far the most critical factor related to knowledge sharing. Information management may also be termed "knowledge management." It includes the process by which managers manage the knowledge they are learning to share. The literature strongly supports election of a knowledge manager to facilitate this process. It is important to note that in the past most organizations have considered information management a purely technological process. There is adequate evidence however, supporting information management as a people directed or people led process. Organizations should aspire to uncover ways to share and manage knowledge by using the resources available within from people rather than from instruments or technology.

Conclusions

Mangers working in today's global marketplace face multiple challenges every day. One of the primary problems or challenges facing managers is discovering new ways to facilitate knowledge sharing.

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More and more research supports knowledge management and sharing as a vital component of success in the global marketplace. Some organizations however are still trying to define knowledge management and knowledge sharing.

As this study shows, knowledge sharing can be successfully adopted in an organization when the basic principles of operations management, information management and project management embrace knowledge dissemination throughout the organization.

The 'problem' of knowledge sharing can be overcome successfully if managers first (1) eliminate barriers to knowledge sharing including top down management, (2) invite all employees and staff including newcomers to share their knowledge and vision for the organization and (3) if managers remember that knowledge sharing has more to do with people than technology. Any organization can adopt a successful culture filled with knowledge sharing employees if they adopt these principle and align organizational objectives with these principles......

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