Business the Sale of a Essay

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All products have to be returned in the original packaging and be in the same condition that they were in when the customer got them. The return may be rejected, or costs deducted for missing parts, non-original packaging, abuse, misuse or user negligence (Toshiba Laptops, 2010).

If I were to buy this computer and wish to return it not only would I be responsible for the shipping costs to send it back there is a chance that it would be rejected by the company. As long as the product is returned in the original packaging and in the same condition as I received it then I would be given a full refund minus any shipping costs that I had originally paid. This is basically saying that if I were to receive the computer in good working condition and would then decide that I did not like it or want it I could return in for a refund, as long as I abided by all the return rules.

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If on the other hand I received the computer and it did not work as it should I would be entitled to a repair or exchange but probably not a refund. The company would more than likely claim that as far as they are concerned it worked when I received it, so I would not be able to return it for a refund if I sent it back because it would not be in the same condition in which I received it. At that point the limited warranty would cover a repair or exchange.

These issues are why it is so important to read the fine print of any contract before entering into it. A reasonable person would expect to be able to return merchandise for a full refund under any circumstances and this is obviously not always the case......

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