Change at Smith & Falmouth Term Paper

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The offering of financial incentives, in the form of salary increases, premiums and bonuses, is often the most popular means of employee motivation. Non-financial means, such as flexible working schedules or promotion opportunities, also constitute a powerful source of stimulated employees (Bruce, 2002).

The realization of the important role played by the staff members within the Smith & Falmouth Company would lead to several beneficial effects. At an individual level, the employees would feel better valued and they would as such increase their loyalty to the organization, their commitment to supporting the entity achieve its goals and their performances. At the group level, the teams would be more united and better prepared to deal with organizational chores. In terms of the entity, it will be better able to pursue its interests.

b) Communications

The ability to communicate effectively and efficiently is the pillar of any successful organizational outcome. Communication in the workplace has a multitude of positive impacts on the individual, the team as well as the whole entity. Communication opens doors to finding solutions to the current and future problems; it also improves the relationship between employee and employer and it creates a more pleasant and fruitful working environment.

In order to reap these benefits, the managerial team ought to approach communications by:

Promoting open dialogues within the organizational culture -- employees ought to be encouraged to interact with their supervisors, rather than avoid or simply obey them

Creating an environment in which communications are possible -- this refers primarily to the offering of a telecommunications infrastructure by which employees have access to computers, internet, telephones and so on d) Employee empowerment

Employee empowerment is generically understood as the practice of "giving employees responsibility and authority to make decisions regarding all aspects of product development or customer service" (Noe, 2004).

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Within the Smith & Falmouth Company, the practice would be implemented top-down, and the result would be that of better motivated employees, more committed to organizational goals, and as such better chances of achieving company objectives of increased productivity, reduced costs, improved operational efficiency, increased profitability levels and so on.

In order to achieve the desired levels of employee empowerment, the managerial team should engage in open communications in which they stimulate the staff members to take up more responsibilities. Also, the leaders should assign the employees more responsibilities and should allow them to handle the tasks as they best see fit. In the end, the staff members would enjoy the success of their decisions, or they would suffer the repercussions of their failures. In either case, the experience would be a valuable lesson leading to the professional maturation of the employee, as well as that of the company and the relationship between the two.

As a final note, it would be useful for the managerial team to implement change at all organizational levels and to promote change as an ongoing business model by which the company develops and adapts to emergent market features. Also, it would be necessary to clearly identify organizational goals and to ensure that each employee, at each organizational level, understands the objectives and focuses every working hour to achieving the greater aims. In other words, it is necessary to no longer focus on specific tasks, but to integrate the specific tasks as means of achieving overall goals......

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