Christopher Montgomery Figueroa, ID #203594 Master of Capstone Project

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Christopher Montgomery Figueroa, ID #203594

Master of Science, Nursing Leadership & Management

Western Governor's University

A review of the research literature reveals that, though it is replete with studies related to nursing job satisfaction, there is a distinct lack of research applied to job satisfaction within the emergency department, and particularly within those settings in American hospitals. In this research study, the expressed job satisfaction and morale of nurses working in emergency departments will be studied using a survey and short questionnaire. The nurses' perceptions about patient care variables, workload, communication among staff, hazardous work conditions, patient attributes, and hospital leadership and administration will be explored. The study participants will be actively employed as emergency department staff nurses in American hospitals. The significance of various contextual variables specific to emergency department nursing care in relation to the morale and job satisfaction of the nursing staff is to be discussed and quantified.

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TABLE OF CONTENTS

Abstract 4

TABLE OF CONTENTS 4

Chapter 1: Introduction 7

Research Problem 8

Chapter 2: Literature Review 10

Search Strategy and Results 11

Nursing Staff Morale Literature 12

The Nature of Emergency Room Nursing Care. 12

Shortages of physician specialists. 17

Crowding in Emergency Rooms. 18

Research in Other Specialty Nursing Areas. 19

Physical and Emotional Risks of Emergency Nursing. 21

Absenteeism and Job Satisfaction 22

Hospital Climate and Job Satisfaction. 22

Discussion of Research 24

Limitations of Current Research on this Topic 25

Suggestions for Further Research 26

Conclusion 27

Chapter 3: Research Design and Purpose 29

Quantitative Research Methods and Hypotheses 29

Quantitative Instrumentation 29

Research Questions -- Qualitative Methods 30

Qualitative instrumentation. 31

Participants 32

Sampling Procedures 32

Researcher Role, Bias, Audience, and Limitations 33

Data Collection Methods 34

Data Collected 34

Section 1: Demographic information......

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