Performance Management and Maslows Hierarchy of Needs
city of New York was tasked with improving performance and the Bureau of City Betterment was created. Researchers within the Bureau were hired “to chart the organization of every city department to show by schedules what was being done, who was doing it, the organization provided, and the exact powers and duties of every unit in the departmental structure” (Bruere, Allen, Cleveland & Baker, 1912, p. 11). The concept of a needs hierarchy had not yet been established at that time—Maslow’s theory would not be presented to the public for… Continue Reading...