Communication and Collaboration Team Training and Development Essay

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Training and DevelopmentA two-day training program for a group of 20 employees might include instruction to address identified needs. These needs can be determined through a Training Needs Analysis (TNA). By considering factors such as previously completed training and future organizational requirements, it is possible to create an overview of the skills or knowledge required for effective job performance (Pappas, 2022). Having gathered this data, a trainer can then design a fitting training program that takes into account each employee's needs while meeting the overall objectives of the organization. For example, an instruction session on proper communication techniques could be run within the given two days. This is necessary to ensure that employees have better understanding of proper etiquette when dealing with clients or customers, further aiding in the growth of the business.Conducting a TNA for a group of 20 employees is a necessary step before beginning any training program. Such an assessment can identify what skills and competencies are lacking among the employees that could be addressed through further training. Specifically, two or three identified needs could be used to develop an appropriate approach to training. For a virtual team, these needs would be: using virtual communication tools, and conducting artificial intelligence-driven assessments (Hawkins, 2022). Once these needs have been determined, various approaches can be considered depending on the desired outcome; for example, utilizing self-paced eLearning modules may focus more on individual skill development while classroom learning focused on collaboration may foster better teamwork amongst the group of 20. Ultimately, by conducting an appropriate TNA beforehand and taking into account actions that would best meet the identified needs, it is possible to provide an effective approach to employee training.ObjectiveThe objective of this training program is to prepare the group of 20 employees so they can effectively and efficiently utilize virtual communication tools while conducting artificial intelligence-driven assessments. This training needs to focus on teaching the employees relevant skills that give them both a basic understanding of the technology, as well as more detailed knowledge in order to properly implement solutions.

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The program should support the employees' ability to navigate connecting through various digital platforms and coordinate with multiple individuals simultaneously. Furthermore, the program must provide employees with adequate instruction on how to conduct artificial intelligence-driven assessments and interpret their results for improved customer relations and business performance.…

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…help develop rapport among the participating members. Through shared experiences and problem solving tasks, participants have the opportunity to learn more about each other and establish relationships built on trust.Specific sessions will then focus on teaching the participants about different virtual communication tools, as well as introducing them to conducting AI-driven assessments.Each module will end with a review of what was taught and subsequently provide feedback from the instructor so that participants receive confirmation that they have acquired the knowledge required.Finally, concluding activities will tie together all components of the training program and give learners an opportunity to reflect on what they have learnt.ConclusionGroup activities can be an effective way for twenty employees to become familiar with virtual communication tools and artificial intelligence-driven assessments. In particular, team building activities can help these individuals develop rapport by encouraging them to interact in a non-threatening environment. Building relationships through in-person training creates an atmosphere of cooperation that enables everyone to contribute their best efforts as they pursue shared learning goals. By cultivating team cohesion through engaging in activities specifically designed for this purpose, these twenty employees can begin the process of forming unified teams characterized by respect….....

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