Communication and Information Technologv in Thesis

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A typical in-building wireless telephone system, such as systems provided by SpectraLink Corporation, seamlessly integrates to the hospital's existing telephone system." (TechRepublic, 2005)

The work of Alpay, Toussaint, and Schonk (2004) entitled: "Supporting Healthcare Communication Enabled by Information and Communication Technology: can HCI and Related Cognitive Aspects Help? states that communication in healthcare "...makes up an important part of the healthcare professionals' daily practices. Communication encompasses different forms of interaction and dissemination of health-related information, and takes place in contexts such as patient/healthcare professional relationships, and collaborative care. While Information and Communication Technology (ICT) offers a useful means to support the accessibility, the exchange and the sharing of information, the cognitive complexity of these communication processes often remains undermined. Much can be learned from research in Human Computer Interaction (HCI) with its focus on cognitive aspects." (Alpay, Toussaint, and Schonk, 2004)

SUMMARY and CONCLUSION

Information and communication technology in healthcare promises to serve healthcare professionals and its patients well in the provision of effective and efficient means of communication and sharing of information in the form of medical records, lab testing results, and other real-time healthcare information.

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While the healthcare industry will be characterized by higher efficiency and effectiveness, the benefit to patients can clearly be measured in terms of better health care services delivered by more efficient health care professionals in a highly integrated environment. Nurses will have the capability to be on-the-go within the health care organization or institution while at the same time answering calls and submitting information to physicians and other healthcare staff within the healthcare community in a highly streamlined health care services delivery process that saves time, money, and makes better provision of services to patients......

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