Communication and Strategic Planning for Nurse Executives Essay

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Achievement of the AONL Nurse Executives CompetenciesIntroductionThe American Organization for Nursing Leadership (AONL) provides competencies for nurse executives to achieve so they can have the skills and the knowledge to succeed in healthcare. This paper discusses personal experiences and achievements related to these competencies, with a focus on communication, knowledge, professionalism, and business skills. Examples are given to show how these competencies have been met in practice.Achievement of the AONL Nurse Executive Competency CommunicationEffective Oral and Verbal CommunicationCommunication is needed in nursing to convey right and accurate information in support of continuity of care and quality care delivery (Ostman et al., 2021). One example of achievement in effective oral and verbal communication occurred for me during a team meeting where patient care plans were being discussed about the patient’s unique needs. I articulated verbally the need for patient-centered care and urged all team members to work on developing an approach that would benefit this patient. The team agreed and started developing a better care plan that was just for this patient. The impact of communication was clear in terms of improved quality of care and improved collaboration.Relationship Management AchievementIn relationship management, positive relationships between nurses are managed to develop solid bonds of professionalism and respect among nurses (Antonytheva et al., 2021). One achievement I had was a mentorship program for new nurses. This was an initiative that I helped to promote and it involved pairing experienced nurses who could mentor with new nurses who could benefit from some of the older nurses’ experience and insight. The program was a huge success and everyone loved it, both mentors and mentees. It improved retention rates and it supported the creation of a culture of continuous learning and support within the organization. Everyone learned the value of strong professional relationships and creating an environment conducive to growth and development.Influencing BehaviorsAnother important competency for nurse executives is the ability to influence behavior positively (Demirhan, 2020). I was part of a hospital-wide plan to implement new evidence-based practice guidelines. I led a team presentation of data and real-world examples of improved patient outcomes associated with the new evidence, and I was able to influence important decision-making stakeholders, which led to our obtaining funding for the project. This experience showed the power of persuasive communication in influencing behavior to make a positive and necessary change.AONL Nurse Executive Competency Knowledge of the Healthcare EnvironmentClinical Practice KnowledgeClinical practice knowledge is what allows nurse executives to make the right informed decisions regarding patient care (Oldland et al., 2020). In this competency area, I took part in creating a pain management protocol for postoperative patients. We relied on the latest research findings and clinical expertise available, and our team was able to cite peer-reviewed published data to create a protocol that helped to reduce patient discomfort and that improved recovery times. Our work showed the importance of being current with clinical knowledge and being able to apply that information to improve patient care practices.Delivery Models/Work Design AchievementAnother competency needed to improve the healthcare environment is the ability to understand and improve delivery models and work design because of the positive effect this has on health care efficiency and satisfaction (Poon et al., 2020).

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One achievement I had in this area was the redesign of the patient flow process in the emergency department. We looked at workflow bottlenecks and made changes to streamline triage procedures. The department benefitted immediately and saw a reduction in patient wait times. Patient satisfaction rates also improved. Nurse job satisfaction also increased. Our redesign showed the impact of what an effective work design on operations can…

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…workshops, mental health and mindfulness resources, flexible scheduling options, and self-care opportunities that allowed nurses breaks during shifts to breathe and recharge in spurts. These changes helped with improving staff morale. We saw turnover rates decrease; job satisfaction increased, and HR management was satisfied with a job well done.Strategic Management AchievementStrategic management involves making long-term goals that line up with the organization’s needs and aims (Henry, 2021). An achievement in this area was taking part in the development of a five-year strategic plan for the nursing department. We did a SWOT analysis and met with all stakeholders in the department. We defined the priorities of the department and developed actionable items with milestones for achieving them. The strategic planning process was a good experience of how to focus on the organization’s mission and vision and make sure that wsa being reflected at the departmental level.Management and Technology AchievementManagement and technology go hand in glove with today’s healthcare, whether we are talking about electronic health record (EHR) systems or new telehealth services (Litwin, 2021). We implemented new telehealth services for exactly this reason, and our staff received training and support to use the technology with patients who wanted to have appointments over the Internet, and it helped with creating a more positive healthcare experience for both patients and nurses.ConclusionThe achievement of the AONL Nurse Executive Competencies is needed for effective nursing leadership. These competences are comprised of communication, relationship management, influencing behaviors, clinical practice knowledge, understanding of delivery models, performance improvement, personal and professional accountability, career planning, ethics, financial management, human resource management, strategic management, and technology management. Each of these competencies can be met in practice as my own experience shows. Each is also important in improving nurse leaders and the overall healthcare delivery process, too. A commitment to developing and….....

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