Computer Applications in Public Administration Article Review

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Information Systems in Healthcare

What does the author mean by informatization?

The concept of informatization is predicated on using information technologies (IT) to attain higher levels of process efficiency, performance, collaboration, communication and decision-making throughout an organization (Kernaghaii, Gunraj, 2004). The author continues with five core aspects of informatization to further illustrate this concept and its effects on organizational performance. The first is the development and introduction of IT systems to shape and define the information and data retrieval process as it relates to automated IT systems, while the second is the re-arrangement of information flows and information relationships to enable the more efficient management of IT (Kernaghaii, Gunraj, 2004).The third is one of the most challenging, and that is the change of an organizational structure and its processes based on the information generated and created using IT systems (Kernaghaii, Gunraj, 2004). The fourth point the author makes with regard to informatization is that it is essential for the development of information policies by decision area of the organization, with the fifth attribute being the development of internal expertise developed for analyzing, generated and using the information and insights gained from the system (Kernaghaii, Gunraj, 2004).

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On this last point the author notes that the continued adoption of IT systems leads to the development of entire teams of specialists to support the line-of-business and analysis of data so it can be more effectively used in decisions. All of these factors together show how pervasive IT is in completely changing the culture and structure of an organization over time, especially in the government sectors (Kernaghaii, Gunraj, 2004).

Describe what the author says are obstacles to the potentially powerful impact of IT on Public Administration. There are many obstacles that the author mentions for Public Administration to gain the greatest value from IT. The first and most….....

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