E-Government Is a Concept That Term Paper

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Instead of hunting for the right department, individuals would simply decide what communication method best suited their needs - visit the nearest council office, log on to a council web site, send an e-mail or simply pick up the phone - and their request, complaint or comment would be dealt with effectively by the relevant official.

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This would apply to social services, education, housing, refuse collection and many more. (ibid).....

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