Emotional Intelligence: An Overview -- Term Paper

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But although the theory of emotional intelligence as one of the components of human intelligence has made inroads into academia, specifically in morals education in the lower grades, adult people in the competitive workplace in organizations, despite all discussion of teamwork, are often judged by overly rigid criteria that bear little relation to their ability to relate to, work well with, or objectively evaluate their colleagues. Even when emotional intelligence assessments are made in the workforce, this is rarely done in relation to self-examination and to encourage self-awareness of the worker's own biases. The idea of emotional intelligence in business is still more often outwardly directed, in terms of phrases like 'getting to know one's colleagues better,' rather than to better understand one's own strengths and weaknesses.

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However, self-knowledge of cultural and psychological biases remains lacking in business today, and is particularly critical, especially during recruitment of new employees, as well as showing emotional support for others during ongoing management exercises, and extending needed encouragement as well as gentle provocation to others in matters of career development and during critical performance reviews.

Works Cited

Gardner, Howard. (1980) "Multiple Intelligences." Frames of Mind. Cambridge: Harvard University Press......

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