Why Engaged Employees Help the Workplace Culture Capstone Project

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Plan for Quarterly Employee Driven Engagement EventsPurpose/Goal StatementThe purpose of employee-driven engagement events is to create opportunities for people to interact in non-work-related activities to build community and a sense of team. New employees will have opportunities to meet others, feel included, and build a positive workplace culture.BackgroundWe were tasked with reviewing the results of the All-Employee Survey (AES), identifying a need, researching obstacles, and developing a solution to address the area of need. The end state of this process is to provide the Regional Office Director and Veteran Service Center Management team with an executive-level briefing of our recommendations.MethodologyThis project sought to identify the relationship between engagement, job satisfaction, turnover, and workplace culture. The data was gathered through the All-Employee Survey (AES).The method involved reviewing AE scores and evaluating them categorically to determine the relationship between engagement, job satisfaction, turnover, and workplace culture. The AES is a standard measure of employee satisfaction that includes questions on engagement, job satisfaction, and turnover.Barriers/RiskEmployee engagement has been shown to have a positive effect on organizational outcomes such as profitability, customer satisfaction, and productivity. Despite these benefits, employee engagement remains a challenge for many organizations. A number of factors can serve as barriers to employee engagement, including a lack of trust in management, a lack of clarity about organizational goals, and a lack of opportunity for employees to provide input on decisions that affect them. Additionally, engaging employees can be riskier than other types of engagement because it requires giving employees more autonomy and authority. When done properly, however, employee engagement can result in significant benefits for both employees and employers.FindingsThe 2022 AES scores showed that only 35 percent of respondents are engaged at work. The survey revealed 41 percent had mixed answers, and 19% are disengaged.

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Engagement scores overall showed no improvement and the number of disengaged employees increased by 2 percentage points from the 2021 survey. Additionally, the Regional Office has grown with hiring initiatives. For example, the Veteran Service Center has hired more than 130…

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…5 will compete to sink the most free throws. The team with the most free throws will win a gift card or other prizes.4. $100,000 Pyramid-style gameshow- This is the most flexible of the events that allow for hybrid work environment participation. Competitors can be in person or off-station and the “shows” can be presented live via MS Teams Meetings or Webex Meetings. Teams will be division-based with competitors from the same divisions competing in a tournament. Winners of each division will compete against each other to have the winner of the station. Topics will be a mix of VA-focused, trivia, and general knowledge. Topics may be presented ahead for self-study. The final round will be a mixture of questions from all VA business lines. Potential prizes include gift cards or brown bag lunches with management.The Goal: Create opportunities for people to interact in non-work-related activities to build community and a sense of team. New employees will have opportunities to meet others, feel included, and build a positive workplace….....

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