ERP and Systems Integration Best Term Paper

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For Toyota to meet or exceed customer expectations, its critical the links are real-time, which are often the most expensive to initiate and maintain yet the most reliable over time (Sharif, Irani, Love, 2005).

Analysis of Best Practices in Enterprise Resource Planning and Systems Integration

Integration is a strategic advantage when done well, significantly increasing the accuracy, speed and reliability of responses of companies to their customers. Integration predicated on unifying business processes that are aligned on the customer and their needs with defined levels of performance as measured with key performance indicators (KPIs) and metrics have a significantly higher probability of success (Sharif, Irani, Love, 2005). The technology related to integration is secondary to the business benefits that these technologies provide across ERP instances, all aimed at attaining a strategic objective (Gartner, 2010)(a).

The best practices that are emerging in the area of ERP integration arte quickly progressing beyond application integration to the formation of entire value-based networks (Gartner, 2010)(b).

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Gartner has called this approach to integration the creation of a Demand Driven Value Network (DDVN). The concept that DDVNs are based on unifies the entire value chain of a company and makes the response to market conditions orders of magnitude faster than if manually-based integration approaches had been taken (Gartner, 2010)(b). This is being completed in conjunction with analytics and Business Intelligence (BI) to evaluate the contributions of real-time integration across CRM, supply chain, logistics, services and support systems (Griffin, 2007). Of all the critical success factors (CSF) that pervade ERP system integration and planning, the ability to define and execute real-time integrations with enterprise systems outside the four walls are the most valuable, yet the most challenging as well (Malhotra, Temponi, 2010). Integrating to SaaS-based systems has emerged as a critical best practice (Gartner, 2011)......

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