Ethics of Client Messaging As Is Made Essay

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Ethics of Client Messaging

As is made clear in the document Online Patient-Clinician Messaging: Fundamentals of Ethical Practice, a publication of the National Ethics Committee of the Veterans Health Administration (2004), there are man broad and varied ethical considerations when it comes to using online communications to facilitate healthcare inquiries and provision. These concerns range from security and privacy issues, and the manner in which online communication could potentially lead to greater threats in these areas, to the quality of care and the relationship of the clinician and the patient that develops via such communications (VHA, 2004). Also of importance are the elements of technical expertise on the part of both clinicians and patients, which could affect utilization of these technologies, and the need to keep such programs voluntary and on par with non-electronic healthcare provision (VHA, 2004).

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There are many steps that hospitals and other healthcare institutions can take to ensure compliance with the ethical constraints and principles of online clinician-patient messaging. Forming appropriate training courses and materials for both clinicians and patients and making them readily available (or mandatory in the case of clinicians), being proactive in the development of security measures and disclosures to patients, and ensuring that the technology utilized is the best available in terms of security protections are all means of ensuring ethicality alongside the efficiency of these systems. Like any new policy, operation, or technology, this new form of communication must be undertaken with the proper foresight and care.

Privacy Concerns

Reading over the Fox News (2008) report, "Over 120 UCLA Hospital Staff Saw Celebrity Health Records," it does not seem that a….....

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