FBI Case Study the Primary Case Study

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However, the Academy of Sciences definition of the term enterprise architecture also extends beyond mere IT architecture, although such architecture will certainly support the Academy's definition. This definition denotes "a detailed characterization of the bureau's goals, tasks, strategies, and key operational processes" (National Academy of Sciences, 2004). These objectives would then be facilitated by IT solutions it implement them.

One of the most important lessons learned in this particular case study is the fact that the lack of support from upper-level management can certainly hamper any efforts towards enterprise level of IT solutions. Although funding was certainly there for Trilogy, many upper level executives did not want to become involved in the process because of the perceived difficulty not only in implementing IT solutions -- thereby linking reams of legacy data from an assortment of disparate silos -- but also because of actual difficulties in getting representatives from different departments to align their goals and objectives with one another to present a cohesive vision of how the Bureau can achieve its objectives.

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Future recommendations for the Bureau, then, include have upper-level management involved in the implementation of enterprise architecture both from an IT perspective as well as from a unified organizational perspective. It also includes developing a fully integrative system so that communication between different branches of the agency is no longer difficult......

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