Federal Express and United Parcel Essay

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There is a separate page for tracking shipments, packages, and delivery services through a "Log in" link. Apart from ensuring security, this feature also allows FedEx to keep track of its return customers and patrons, who usually use FedEx's services. The lack of security measures within the web site is a disadvantage for UPS. Not only do they compromise the confidentiality and security of important information that customers may want to know through the site, UPS also forfeits the opportunity to track down and create a database for customers who usually use UPS services and products.

The same analysis is used when looking into the privacy of information in each company's web site, of which FedEx has outdistanced UPS. It is evident that FedEx has strategically considered in its web site the importance of privacy of information and customer accounts through its account management software.

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Contained in its "Manage my account" section are private and secure pages wherein customers can conduct various kinds of transactions, such as paying bills online, ordering FedEx services or products, claiming a service or product, or to visit the customer's personal page, also called "My FedEx." UPS lacks all the important account tools that FedEx has to ensure the security and privacy of information contained within the site and the company's database and records of its customers and transactions. In sum, FedEx's site is more competent than the UPS site......

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"Federal Express And United Parcel" (2004, October 25) Retrieved May 16, 2024, from
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"Federal Express And United Parcel" 25 October 2004. Web.16 May. 2024. <
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"Federal Express And United Parcel", 25 October 2004, Accessed.16 May. 2024,
https://www.aceyourpaper.com/essays/federal-express-united-parcel-56818
   

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