Frederick Herzbergs Two Factor Theory of Motivation Essay

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Organisational behaviour and management literature provides several theories that can be used to enhance employee motivation. One such theory is the two-factor theory developed by Frederick Herzberg. This paper describes the theory and its application in the improvement of worker safety, health, and/or wellbeing.



Also known as the hygiene theory, Herzberg's model asserts that at the workplace, there are factors that lead to job satisfaction and others that cause dissatisfaction (Miner, 2005). This assertion is based on the premise that job dissatisfaction is not the opposite of job satisfaction. Factors that result in job satisfaction are generally factors related to the nature of the work a person does, and can fulfil their need for status, self-realisation, achievement, personal worth, recognition, and growth; thereby leading to happiness and satisfaction. These factors are referred to as motivators, and their absence may not necessarily cause dissatisfaction (Miner, 2005).



Rather, dissatisfaction often comes from factors to do with the organisational environment itself such as supervision, compensation, benefits, working conditions, relationships with colleagues and/or supervisors, and company policies (Singh, 2011). These factors are referred to as hygiene factors, and their absence can result in dissatisfaction. Since job dissatisfaction is not automatically the opposite of job satisfaction, addressing hygiene factors may not necessarily lead to satisfaction.

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For instance, if working conditions are improved but little or no attention is given to motivators such as recognition, employees may not have a sense of job satisfaction.



Herzberg's model has immense relevance in the improvement of employee safety, health, and wellbeing. This is particularly true for the notion of hygiene factors. A work environment that does not provide healthy and safe working conditions for employees can lead to dissatisfaction. Conditions such as lack of protective equipment, exposure to hazardous and toxic materials, uncomfortable furniture, excess lighting, poor ventilation, poor sanitation, noise, manual handling, and slippery floors can negatively affect the safety, health, and wellbeing of employees. Instances of falls, injuries, back pains, vision and hearing difficulties, as well as illnesses acquired from the workplace are not rare. Poor working conditions can even cause permanent disability and death in the worst case scenario, not to mention the economic and psychological burden that may be imposed on the victim and their family. Conditions that endanger the health and life of workers can cause a great deal of job dissatisfaction. In most cases,….....

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References


Miner, J. (2005). Organisational behaviour: essential theories of motivation and leadership. New York. M.E. Sharpe.

Singh, H. (2011). Organisational behaviour. New Delhi: V.K. Enterprises.

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