George and the Transportation Department Case Study

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Frequent and clear communication between his superiors and subordinates will also aide George in maintaining control of his department. If he establishes departmental policies that mirror company policies, then he will not be at fault if his employees do no comply. In order to help put these policies into practice, George could meet with his department and require them to undergo orientation, training, and development to ensure that his department is aware of the company's policies and procedures, as well as the consequences if policies and procedures are not followed.

In order to properly discipline an employee, supporting evidence must be presented and disciplinary action can be taken according to company policy. Many companies utilize a tiered discipline policy where action can escalate from verbal warning, to employee coaching, and ultimately termination.

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Proper discipline is only possible if the department is organized and complies with company policy. By placing the assistant supervisor on probation, the company demonstrated to departmental employees that their managing supervisors are not exempt from disciplinary action, and that the same discipline structure will be enforced for all employees regardless of race, sex, or age.

In order to avoid these issues in the future, Stevenson Company must establish and enforce policies and procedures that protect the company, as well as define the company's rights, the employee's rights, and the employment agreement between the company and employee. By further restructuring the company, HR mishaps such as the possible EEO complaint by the disgruntled employee, may be avoided.

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