H&r Block: Case Study H&r Term Paper

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By taking advantage of its consumer franchise, H&R Block may want to enter the consumer software and online tax preparation areas, in direct competition.

H&R Block's ability to operate with consumer-facing operations may give it similar advantages to Blockbuster Video in the DVD rental business as it competes against Netflix and others -- the customer may need some in-person support while primarily using the online and software products.

Conclusion

H&R Block needs to rethink its strategies in order to face increasing competition from other quarters. Although it has dominated the in-person tax preparation industry, its primary growth has come from other areas. It will need to maintain this tax-preparation side and grow it, as it is an important 'feeder' to the rest of its businesses.

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H&R Block must also be an active participant in the national debate about financial data and consumer lending. By deriving a clear corporate ethics statement and policies, H&R Block has the opportunity to limit the damage to its reputation caused by "predatory" practices as perceived by politicians and the popular press.

Finally, H&R Block is in danger of disruption to its core business by others with different approaches. As Intuit and others pursue H&R Block's business model with lower costs, the Company will need to develop new ways to derive revenue......

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