Implementation Process of the EHR Change Essay

Tags: electronic health records health care organizational change hospital training nursing nurses treatment management testing performance stakeholders

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EHR System

Implementation Process of the EHR Change

In recent time, electronic health records (EHRs) have been carried out by a progressively greater number of hospitals across the globe. At the present moment, the small rural hospital will largely benefit from the implementation of EHRs. The following are the steps that could be undertaken in the implementation process of EHR for the hospital:

1. The first phase would encompass delineating all of the tasks and practices necessitated to be carried out by the physicians, IT staff, as well as practice managers. The fundamental tasks in this phase comprise of scheduling the implementation, patients and practice data migration, formation of a training program and delineating critical success factors and assessment strategies.

2. The implementation committee is thereafter selected. This includes project manager, application analyst and developer, physician advocate, nursing advocate, billing advocate, training managers.

3. Different departments will be involved in this implementation. To begin with, the IT department will be liable for data migration and cleansing as well as the customization of the EHR system. The quality assurance department will also be involved and will be responsible for testing the system and performance. The nursing and medical department will be involved and this will include nurses and physicians.

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Furthermore, the billing and finance department will be liable for determining how to price services and incorporate it into the system. Lastly, the human resource department will also be part of the implementation through training and tutoring (Beeson, 2017).

The advantages of incorporating other departments are that it will be possible to ensure that the hospital as a whole benefits from the EHR system. This ensures that every department provides input concerning their expertise. However, the disadvantage is that this might slow down the process of implementation.

Dealing with Resistance to EHR Change

It should be anticipated that not all stakeholders such as physicians, nurses and administrators at the rural hospital will be on board all at once and therefore there is expected resistance to change. One of the key strategies of dealing with this resistance is communication. This will include communicating the reasons for implementing EHR, the benefits in general and at an individual level, and also the expected changes to procedures, roles and responsibilities (Lind, 2014). Another approach is the provision of ongoing training to unveil the new functionality that might be beneficial to them and also additional insight. An additional strategy for dealing with resistance would be by leveraging the personnel….....

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References

Barrett, A. K. (2018). Electronic Health Record (EHR) Organizational Change: Explaining Resistance Through Profession, Organizational Experience, and EHR Communication Quality. Health communication, 33(4), 496-506.

Beeson, K. (2017). EHR Implementation Plan: Your 8-Step Checklist. EHR In Practice. Retrieved 2 October, 2018 from: https://www.ehrinpractice.com/ehr-implementation-plan.html

HealthIT.gov. (2013). Benefits of EHRs. Retrieved 2 October, 2018 from: https://www.healthit.gov/topic/health-it-basics/benefits-ehrs

Lind, T. (2014). Change and resistance to change in health care: Inertia in sociotechnical systems (Doctoral dissertation, Uppsala University).

Ohno-Machado, L. (2013). Electronic health records: monitoring the return on large investments. Journal of the American Medical Informatics Association, 20(e1), e1-e1.

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