Who to Include in ERP Choice Process Essay

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Total Length: 1090 words ( 4 double-spaced pages)

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ERP Selection Team

The author of this report has been given a case study situation where the warehouse manager and the author are on a team to help select and otherwise discuss a new enterprise resource planning (ERP) system. The author of this report has been asked to bring up who else should be on the team and why. For each team member mentioned, there will be a rationale and justification for why that person should be on the team. Of course, only involving the warehouse manager would be foolish and there are definitely some other people that should be on the team. However, the team should not be too big as involving too many people could cause a bogging down of the process. While striking the right balance might be a tad difficult, the author of this report has a good idea of who should be on the team and why.

Analysis

The warehouse manager would be a good start for the team as this is basically the operations manager for many locations. The precise nature of the business might dictate who else on the operations end should be included. Indeed, if there is an actual office manager of the business, that person should be included as well. If the demarcation between the administrative side of things and the front-line side of things is pretty wide, then the managers of both departments should be included. Indeed, the software needs of both the day-to-day manufacturing and/or customer service should be involved and so should the manager of the person that does the operations management for the more back-end tasks like accounting and interaction with vendors.

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The other person suggested by the case study parameters if the executive of the company. His involvement would be required as he ultimately would make (or at least approve) the decision and his support of the project and the selection of the software is key to getting support from the rest of the company, especially those that are not involved in the ERP software selection process and/or anyone that might disagree with the decision made regarding the same (Cook, 2016).

Another person that should absolutely be involved in the process is the top person in the information technology group. Preferably, this will be a Chief Technology Officer or Chief Information Officer. If that position does not exist or that person is not a viable option, someone very close to that person should absolutely be involved and they should have the proper depth and breadth of knowledge to be in a seat of power. They would need to know what the current capabilities are from an information services and information technology standpoint, what they could be, what they should be, what the current resources are for the information technology department and a general understanding of ERP software and its common vendors, at the very least. The involvement of the highest (or one of the highest) information technology staff members is required….....

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