Information Technology and Decision Support Essay

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Semi-structured decision-making processes involving IT systems allow the decision maker to exercise substantial autonomy but constrain that autonomy within the boundaries of specified outcomes of automatic information and situational synthesis. In principle, semi-structured decision making involving IT systems may simply limit the available choices of the decision maker based on objective data or other situation-dependent information that must be incorporated into the decision in a manner determined by IT processes outside of the ability of the decision maker to control.

The Role of Technology Systems in Structured Decision Making

In structured decision making, the decision maker cannot exercise independent decision-making but must rely exclusively on outcomes determined by IT systems based on the data inputs into the system.

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Within that process, the human decision maker is merely one component within an automated process that provides no autonomy over decisions or any opportunity to make independent decisions. Typically, the worker simply enters data or other information into the system and allows the IT system to provide the decision based strictly on programmatic analyses in which the human decision maker has no role. In principle, structured decision making is most suitable for decisions required in connection with unskilled work or, at the other end of the spectrum, for decisions that involve such complex processes that they cannot be made by human beings at all......

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