International Business Which Were the Term Paper

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The Advantages, Disadvantages and disappointments

The advantages of Rubbermaid being ISO certified are quiet many, as per the global market trend, customers demand quality products and to keep up with the stiff competition it makes Rubbermaid products marketable and competitive beyond the borders and be generally acceptable in any market as the consumers are assured of quality which translates into having a bigger market margin against competitors who are not ISO certified.

The system assures the company of consistency in its day-to-day operations hence less time is spent in correcting defects which can be massive and costly when not detected in good time it is therefore accost cutting tool in the long run.

The certification brings superiority even in the markets where it is not emphasized and in itself is a marketing tool for the company and can help in market penetration and an easy tool for gaining access and a general acceptance on new product inventions being introduced into the market (Perry J., 2012).

The disadvantages are the cost factor involved at the initial stages of implementation and can eat into the company's revenue which takes quiet sometime to fully reap the benefits and breakeven.

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Some companies take many years to be able to fully recover from the costs incurred.

The employees are usually reluctant to accept change and sometimes they resist which slows production especially when they think that the existing system is working perfect.

Some fear the new systems might not fit them or may render them redundant and their inputs might be taken over by automation and also the trainings involved with the introduction and the documentation may be a challenge to the employees as some fear they might underperform hence the resistance.

Customers are used to certain standards and an improvement might leave the company in a dilemma of choosing between retaining or losing the customer because of the change that might trickle down to the quality of the final product (eNotes, 2012).

The disappointment is the Rubbermaid's adaptation of the ISO 9000 procedure into a faulty system that was not able to detect a problem because it was not designed to do so hence the problem in making the toys, the general nature of the ISO 9000 and the inability to detect an existing problem is a major disappointment......

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