Leadership Email to a Former, Term Paper

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And the customers, well, the customers -- no special request was too much to honor.

Employee retention is of special difficulty in retail, and today I am inspired by your example of emotional intelligence to apply the same principles to my own work and my leadership duties. I remember your 'fastest burger-making' and 'floor mopping' competitions as a way to generate increased productivity with a sense of fun, and a way of making every employee feel special, rewarded, and connected to the organization.

Recognizing uniqueness yet still reinforcing common principles and goals to create a sense of teamwork.

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Allowing everyone to contribute their special skills to reach a goal. These are the ultimate jobs of every successful, emotionally intelligent manager.

By soliciting employee input about how to improve the organization, whether this means a better way to assemble large orders of cheeseburgers, or creating a new performance review system, employees are made to feel as if they have value, and contribute value to an organization. Also by making work fun, and the workplace a fun place to work, employees enjoy coming to work every morning and feel rewarded in ways that transcend monetary value......

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