Management Communication One Situation That Term Paper

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For instance, doctors usually tend to show the real situation through their facial expressions.

According to Smith,

There are no occurring contradictions as signs of body expressions or gestures are understandable to the family members"

This kind of example only demonstrates the success of using nonverbal communication. In the case we mentioned, the emotional pain showed by a physician is almost equivalent to telling the real truth to the patient's family about the patient's health condition. Here, the flow of information gathered from a nonverbal form is effective because despite of lack of speech, the sender is able to deliver the message that he wants to convey.

The book of Smith (1966) reiterates that the symbols exist in nonverbal communication.

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Symbols are sometimes used in hospitals to deliver information about a patient. Symbols such as medical symbols cannot be understood by a layman unless they are explained to him by a medical authority or staff. This is one example where there may be lack of clarity in communication. However, this can be solved by abstraction. According to Colin,

However, there is beneficial factor with the use of this component. Symbolism plays a significant role in the abstractions of the real sickness of the patients where medical records are available for interpretation. This technique is beneficial to hospital management in the sense that the use of symbols can handle the numerous volume of a simple, yet, valuable information.".....

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