Managing Conflict and Negotiating in Term Paper

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When negotiating a workplace conflict, it is a good idea to first consider having an initial discussion about a change in working patterns to see if agreement can be reached informally. Be direct, yet diplomatic with the person one is in conflict with. If you have a problem with someone, don't express it in personal terms, rather address the issue at hand, such as 'this aspect of the project needs to be reconsidered.

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' However, if the conflicts are irreconcilable or involve racial, sexual, or discriminatory harassment, it may be necessary to make a formal application for a mediator from human resources. ("Negotiating within the Workplace," 2004) This may be the best option, to gain a third, objective ear and to prevent the conflict from spiraling out of control. At least, with mediation, effective negotiations can potentially be generated from the conflict at hand.

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