Mary Johnson Has Been Working Essay

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Job analysis

In order to assess the means in which Mary Johnson is performing her job duties, it is necessary to assess her features in light of the criteria presented above. This objective is attained throughout the table below.

No.

Criteria

Mary Johnson

Yes / No

Comment

Tasks

1.

Customer interaction

Yes

Employee has an innate ability to interact, additionally developed in over three years on the job

2.

Customer escort to the table

Yes

3.

Take the order

Yes

4.

Serve the order

Yes

Employee can carry up to three plates at a time

5.

Serve food and beverages

Yes

Employee has learned and experienced how to adequately serve the foods and beverages

6.

Provision of information

Yes

Employee can naturally and easily interact with people

7.

Input on specials

Yes

Employee knows information on specials

8.

Recommendations

Yes

Employee can make recommendations as she knows the details in the kitchen

9.

Customer support

Yes

10.

Refills Yes

Employee is attentive and observes when beverages are consumed by customers

11.

Table clearing

Yes

Employee is attentive and observes when table needs cleaning

12.

Receive money and offer change

Yes

Employee possesses background in economics education

Skills

13.

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High school diploma

Yes

Employee possess a bachelor's degree in Business Administration

14.

Communication skills

Yes

Employee possess innate communication skills, developed throughout educational attainment

15.

People skills

Yes

Employee possess innate people skills, developed throughout educational attainment

16.

Positive attitude

Yes

Employee is generally optimistic, with a positive impact on customers as well as overall employee morale

17.

Coordination

Yes

18.

Stress management

Yes

Employee works well under pressure

19.

Availability for atypical program

No

Employee was conditioned by school program

20.

Serving etiquette

Yes

21.

Working ethics

Yes

Employee has developed professional ethics at work as well as through educational attainment

22.

Mathematical skills

Yes

Background in economics study

23.

Foreign language

Yes

Employee speaks French, which is highly useful within the restaurants' industry

All in all, Mary Johnson appears to be a valuable asset for the restaurant and if….....

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https://www.aceyourpaper.com/essays/mary-johnson-been-working-47631
   

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