Mediating Organizational Disputes Every Organization Term Paper

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He realizes that the only way to win the conflict is to kill both Sollozzo and Captain McCluskey. When his brothers kid him for bein naive and Sonny admonishes him for reacting too personally and emotionally, Michael makes a compelling argument for why killing the two is in the family's business. He concludes by stating, "It's not personal, Sonny. it's strictly business."

Not only does this scene demonstrate another example of removing perceived obstacles, it also touches upon parties perceptions and the roles they play in an organizational dispute. Although Michael is new to the business, from what he had seen in the hospital he perceives the problem being Sollozzo and McCluskey, or someone else. Based on this perception he makes the business decision to kill them, as it is what is in the best interest of his family, or the business.

As the film goes on and the violence and death between the families escalates, it becomes clear to Don Corleone that the war between the Five Families has become an obstacle to conducting business in and of itself.

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Not only is the war draining every family's assets, it is also threatening their survival. To remove this obstacle, Don Corleone calls a meeting with the other Five Family heads in order to negotiate a truce. At the meeting, a negotiated deal is made where the Corleone family agrees to provide political protection for Philip Tattaglia's heroin traffic ring.

As can be seen, even in violent criminal organizations, the basics of mediating organizational disputes in order to conduct successful business is done. On the outset, conflicts are created out of perceptions in the way a competitor is doing business. As the conflict escalates, it becomes an obstacle in and of itself, which is more often than not harmful to business. When the obstacle starts to hurt business, it is removed, typically through negotiation. The negotiated resolution will be focused on creating conditions that let all parties continue doing successful and beneficial business......

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