Marketing
relationship exists between rumination and emotional exhaustion. Also, the study would show that a negative relationship exists between motivation and emotional exhaustion. Finally, the research would point to there being a positive relationship between those who show adaptive selling behavior and cognitive reappraisal. Practical Implications The research will avail empirical evidence to show that strategies for emotion regulation such as cognitive reappraisal can assist sales personnel manage their emotions in an effective and predictable manner. This may influence how managers allocate resources in helping salespeople manage their emotions by doing such things as identifying the most common emotions sales people deal with on a daily basis and training… Continue Reading...
