Motivation and Morale on Leadership Term Paper

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Total Length: 1284 words ( 4 double-spaced pages)

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" (p. 90)

Total Quality Management (TQM) is called by Aragon to be "an invaluable leadership technique that assists in developing a positive, customer-oriented culture and a genuine level of employee commitment that pervades the entire work environment." Additionally stated is that the method of TQM is one that "relies on the capabilities of both labor and management, working as a team, to continually improve quality and productivity." (2004) The TQM method provides "opportunities for participation, problem solving, and teamwork, it creates a tremendous level of motivation within each employee...employees are more than motivated -- they are empowered." (Aragon, 2004) Aragon additionally states that: empowered employees."..take a personal interest and responsibility in setting and achieving the department's goals. Because they know they have a way in how tasks are accomplished, they feel a sense of pride and ownership in their work. In addition, empower employees improve the overall performance of the agency, which results in higher levels of morale." (2004)

The work entitled: "Meeting Law Enforcement's Responsibilities: Solving the Serious Issues of Today" states that the culture of a law enforcement agency must be shaped "...in such a way to provide a healthy and strong workplace. Employees will not work for a department with an unhealthy organizational culture. Instead, they will find an agency that recognizes the importance of creating a positive work atmosphere that leads to higher morale and greater job satisfaction. (p.32) Ethics is extremely important in law enforcement and is something those in leadership positions must instill into other officers so as to avoid loss of trust on the part of the public.

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Deterioration of public trust "can severely impact law enforcement's efficiency and effectiveness resulting in: 1) lack of respect and confidence in the police, leading to loss of cooperation; 2) increased citizen complaints and litigation, including cries for civilian review boards or oversight committees; 3) reduced organizational morale, initiative, creativity and innovation; 4) employee apathy, mediocrity and lowered overall performance; and 5) erosion of political support, resulting in fewer resources, lowered police salaries and benefits and finally even loss of the chief's job." (Ibid)

SUMMARY AND CONCLUSION

Having reviewed the literature in the subject of law enforcement leadership and the effects of morale and motivation, it is the finding of this researcher that good morale and motivation do not so much create results or effects but indeed morale and motivation are what exist in the law enforcement department that has quality leadership that provides positive morale and positive motivation to those being led. In fact in departments with quality leaders who are able to communicate both up and down the ranks of file within the organization are departments that see productivity and excellence in performance of the department they are leading. The effects of a lack in motivation and morale are negatively expressed through poor performance, reduced morale, and loss of public support and even the loss of the job of those in leadership positions. Clearly maintaining positive morale and motivation in law enforcement is key to successful law enforcement leadership......

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