Nurse Practitioner and Managed Care Article Review

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Hayes, E. (2007). Nurse Practitioners and Managed Care: Patient Satisfaction and Intention to Adhere to Nurse Practitioner Plan of Care. Journal of the American Academy of Nurse Practitioners. 19 (2): 418-26.

Personal Response: At the heart of healthcare as an institution is, of course, the need to care for the sick and the injured. However, in the contemporary model of healthcare, effective communication during a crisis is not only important, but also vital. Communication by healthcare professionals takes the concern and worry out of the situation; offers a quicker resolution, makes better control of information possible, earns the trust of the public and individual families; and keeps the flow of information consistent and accurate, thus averting potential external problems.

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This is particularly important in the managed care situation, and even more relevant when dealing with APN (Advanced Practice Nurses) and NP (Nurse Practitioners).

Increased levels of diversity and change management are so rife in the modern healthcare culture that the idea of hope, optimism and finding relationship building opportunities are more than strategic plans -- they are tactical necessities. The healthcare profession is at a critical juncture- healthcare costs, policies,….....

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