Operations Management in Education Essay

Total Length: 852 words ( 3 double-spaced pages)

Total Sources: 4

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Qualifications for the Position of an Operations Manager

The operations management function is one of the most important functions within an organisation. From materials acquisition and production to warehousing, distribution, and customer service, the function ensures day-to-day processes and activities run as effectively and efficiently as desired (Krajewski, Ritzman & Malhotra, 2013). The function is critical to the extent that it significantly affects the organisation's top-line and bottom-line results (Mahadevan, 2010). Indeed, the operations management function can be described as the heart of every organisation. It is through this function that an organisation executes its strategic goals and objectives. The critical nature of the operations management function explains why any prudent organisation ensures the function is functioning optimally all the time (Bozarth & Handfield, 2011).

Ensuring a solid operations management function without a doubt means having a highly qualified and competent operations management -- an individual with the necessary skills, qualifications, knowledge, and capabilities. In this brief memo, I outline my credentials as far as the position of an operations manager is concerned. I specifically focus on my background, qualifications, experience and achievements, as well as skills and abilities.


With a background in Operations Management, I have extensive knowledge of the field.
My knowledge spans across production planning, procurement and outsourcing, supply chain management, manufacturing strategy, and inventory management. I also have solid knowledge of process improvement, resource management, cost management, forecasting, quality management, capacity management, information technology, contract management, and project management concepts. With my knowledge, I can competently and adequately fulfil the role of an operations manager.


My expertise covers the following areas:

• Formulating and monitoring operational objectives in the light of strategic objectives

• Designing and implementing production plans and manufacturing strategies

• Forecasting demand

• Administering and controlling budgets

• Coordinating processes and activities across functions

• Designing, implementing, and evaluating process improvement initiatives

• Supervising teams and managing projects

• Negotiating, enforcing, and administering contractual agreements

• Creating and implementing work safety programs

• Managing procurement, inventory, warehousing, distribution, and logistics activities

• Drawing work schedules

• Evaluating, managing, and assuring quality

• Overseeing….....

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Bozarth, C., & Handfield, R. (2011). Introduction to operations and supply chain management. London: Pearson Education.

Krajewski, L., Ritzman, L., & Malhotra, M. (2013). Operations management: process and supply chain. 10th edition. London: Pearson Education.

Mahadevan, B. (2010). Operations management: theory and practice. New Delhi: Pearson Education.

Stevenson, W. (2012). Operations management: theory and practice. New York: McGraw- Hill.

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