Operations & Quality Management First Essay

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The Deming disciple will also encourage a more consultative and dynamic type of management since he will not have a firm belief in management by objectives. The setting of the objectives can only work towards hindering exhaustion of highest possible capabilities of the employees. Once the employee meets the set objectives, they can relax and have a set mind that all that needed to be done has been done.

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As a measure towards quality management in an organization, there is need to look into the best way to influence the employees towards participating in the improvement of the quality of the service and goods in general. Bearing this in mind, the Juran methodology is the most applicable one well and above the Deming and Crosby.

Juran had the following tenets that guide his approach towards quality management. Start with building awareness of the need and opportunity for improvement. The Juran disciple will be able to set realistic goals for improvement, organize to reach the goals (this can be done by formulating a method to identify problems, establish a quality council, appoint teams, select projects, designate facilitators).

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He will also lead the organization in emphasis on training. The Juran disciple will be able to solve problems by carrying out projects as well as report on the progress. This is an individual who will give recognition to fellows or employees who perform in an outstanding manner. Juran also emphasized the value of communication of results among all the concerned people which will be a positive attribute over the others. He will also keep score by being quantitative hence being able to numerate and quantify the progresses. Further, he will be able to maintain a regular momentum by making annual improvement part of the systems and processes of the company (Brecker Associates, 2001)......

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