Organization Whose Culture Will Be Studied Is Essay

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organization whose culture will be studied is FedEx, in particular the Express division of the company. FedEx is an overnight courier company, and its culture, leadership style and management practices are largely based on the U.S. Marine Corp (Smith, 2008).

There are a number of ways to categorize organizational culture. According to McNamara (2000), FedEx would fit into the club culture. This culture is defined as holding that the most important thing for the employee is that he/she becomes part of the group. Such cultures are hierarchical in nature, and value seniority. The military is cited as an example, and FedEx exhibits many of these traits. New employees are indoctrinated into the corporate culture, using symbols (the color purple is one) and legends, many of which are stories of employees in the early years of the company going above and beyond the call of duty to make FedEx what it is today. Within the company, there is room among senior managers to move up without the seniority process but for lower level positions seniority is critical within business units.

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This is in part because the job description does not change between employees of the same unit (for example a group of couriers) so job performance and seniority are the only ways to distinguish employees. Seniority is the preferred method at FedEx.

Bauer and Erdogan (n.d.) provide a typology for categorizing culture. Within that typology, FedEx is a stable culture. The company actually has a motto of "people-service-profit" where the people come first but the organizational culture at FedEx bears more similarities to the stable culture. This type of culture emphasizes predictability, rule orientation, and bureaucracy. The objective is to align people to achieve the greatest levels of efficiency. Efficiency is important at FedEx, and the company performs the same routine tasks day in and day out, something that emphasizes the benefits of a stable organizational culture. To counteract the reality….....

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