Organizational Analysis and Business Chapter

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Hybrid Organizations blur the boundary between for profit and non-profit: they serve a social or environmental purpose yet utilized for-profit business model in order to sustain their mission. Examples include Ten Thousand Villages, which is a non-profit that acts as a retailer for artisans around the world seeking to sell their products and earn a living. Or there is Seventh Generation, a for-profit that sells environmentally-safe products and makes this the basis of its brand. Common commercial functions of this type of organization include selling a product that is environmentally safe or that helps achieve a social good -- such as the livelihood of a minority group (Haigh, Hoffman, 2012).

Service organizations provide a service for customers and can include anything from Midas, which provides car service, to Uber which provides a pick-up service. These companies do not produce anything but do provide a service. Common commercial functions of these types of organizations are that they perform some work for the consumer.

Manufacturing organizations do produce goods -- examples would include Mattel, which produces toys, or Audi which manufactures cars. The common commercial function of a manufacturer is that it supplies parts and goods for the economy, which people need for their lives to function properly: people need cars, buildings, furniture, etc.

Trading Companies act as importers or wholesalers. They keep stock, inventory and sell at retail locations such as shops or they employ brokers and agents to sell. These would include Dodwell Co. and Compagnie du Nord. The common commercial function of a trading company is that it stockpiles goods that can be sold cheaply at a retail location, such as an outlet.

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Trading companies effect the price of goods by providing the market with a below-average option. They keep the marketplace competitive in this regard. Trading companies may also take part in the purchase and sale of stocks, options, real estate, etc. -- virtually anything that is bought and sold is something a trading company may be interested in.

Question B

The three different types of mapping examined in this course include process maps, relationship maps and cross-functional mapping. Flowcharts are also examined.

The purpose of the process map is to illustrate in a visual form the way that work can be accomplished. The visualization helps to improve the overall process by allowing workers to see how the parts of the organization fit together. Visualizing it can help to streamline the process and remove inefficient aspects. It is also a way for the process to be documented for future reference so that later people can know how a process or endpoint was achieved. The process map outlines the steps (Biazzo, 2002).

The relationship map shows how the parts of an organization are related or how they fit together. It will typically include aspects such as the supplier, the input, the throughput, the output and the customer. It visualizes….....

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