Organizational Behavior Communication Term Paper

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Effective communication is vital to the success of any organization as it is the process through which information is exchanged. Indeed, this is precisely why organizations need to identify and address the many factors that may enhance or weaken communication, including organizational structure, culture, information networks, conflict management and individual communication skills. It is the objective of this paper to discuss one such factor, namely, the effect of environment on communication. The role played by the environment in influencing the nature and efficacy of communication will be demonstrated through a focus on business discussions in formal conference rooms.

Communication within a formal conference room setting, in fact, highlights the degree to which nonverbal communication is highly context dependent (Harris, 1993, p. 124). Consider, for instance, the contrast between the formal setting of a conference room with that of more relaxed, informal office areas. Indeed, the very presentation of a hushed conference room where high backed chairs are arranged around a long, polished to a shine, table signals sobriety whereas work space arrangements in main office areas allow for clutter, the incessant buzz of chatter and phones ringing, and even informal lounging while discussing work. In fact, the very decor of a conference room seems to be designed to communicate that discussions of major import take place here. This is evident in the dim lighting, heavy drapes and even the type of art that is chosen as wall decor.

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Thus, it is not surprising that conference rooms often prove to be less than conducive environments for relaxed, interactive discussions. True, that the conference room is designed to create the desired image of seriousness, but the fact remains that it results in an intimidating effect especially when meetings with subordinates take place in such an environment. Of course, it must be admitted that the silent atmosphere and seating arrangements allow for enhanced attention and focus, thereby facilitating communication. But, otherwise,….....

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