Organizational Theory & Behaviour Organizational Essay

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" In other words, the conclusion is that women have a negative impact on all five organizational performance criteria -- personal achievements, accountability, team building, morale and customer service. A similar view is shared by Elton Mayo, who argues that women tend to talk too much among themselves, fail to become subordinate and as such distract the attention of the whole group, negatively impacting power of concentration, and consequently, performances and the rest of the criteria.

The inferiority of the female gender comparative to the male gender is also sustained by sources quoted by Montgomery Van Wart in his Changing Public Sector Values (1998). He presents the subject in the context of discriminations against certain groups, but argues that the gender criterion is the least important one as more dramatic discriminations occurred based on race or social status. Nevertheless, the pillar of these discriminations was the belief in elite systems, mainly the belief that men could do things better than women.

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From this perspective then, the belief is that women tend to reduce the quality of performances, accountability, team building, morale and customer service.

Returning to Camilla Stivers, she finds these accusations to be as far from the truth as possible and argues that women do in fact have the ability to sustain and increase organizational performance, support accountability for theirs and others' actions and decisions, support team building and the benefits it creates, improve the levels of employee morale and even improve the levels of customer satisfaction by improving the quality of customer services.

Reference:

Fry, B.R., 1989, Mastering Public Administration: From Max Weber to Dwight Waldo, Chatham House Publishers, ISBN 093454056X

Stivers, C., 2002, Gender Images in Public Administration: Legitimacy and the Administrative State, 2nd Edition, SAGE, ISBN 0761921745

Van Wart, M., 1998, Changing….....

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