Outsourcing Department: There Are Numerous Web Content

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Headquartered in Malaysia, Call Central provides back-to-back client communication service; voice as well as live chat, to Fortune 500 corporations all over the world. We offer a variety of client interaction services using numerous channels of communication. We are equipped to cost-effectively handle all sizes of business needs, technical service, and whatever unique communications venue you require. Our goal is to understand your business and to emphasize your particularly objectives by dedicating the appropriate level of resources to your particular project. We continually improve our agents' customer care and communication skills with regular monitoring, review, coaching and constant feedback. In partnership with our clients we make real-time program enhancements designed to improve campaign performance based on your criteria. Call Central offers the following services:

Customer Service and Customer Support ? Technical and Warranty Support

Sales and Sales Support ? Customer Retention Programs

Marketing and Marketing Research ? Unique Specialty Projects fit to your needs

Our goal is to consistently lower your costs on all client programs to a low 40%, while still improving quality and delivering more efficient services and solutions.

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We are committed to actively working for higher and higher standards in which our value-focused approach will have a strong impact on your margins.

Customer Service and Support

Happy customers remain loyal customers and we want to make your customers happy. Through our unique Customer Service Packages were guarantee that your clients will be delighted with the service received from our Customer Care Agents. From simple things like balance inquiries to advanced mutual funds brokerage quotes, you may be assured our training program will fit your needs.

Technical Support

Call Central offers a wide variety of customized, packaged, and self-help choices to support businesses, it professionals, developers, home users, and our many unique partners. These service support options provide direct access to our expert technical resources, helping you minimize your risks and maximize the benefits of your investment.

Sales

Our proven track record can boost daily sales -- guaranteed. We have expert account managers, as well as sales professionals that will actively work with you, your promotions, and your individual goals to increase sales.

Marketing and Research

Our.....

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