Process Based Organizational Change Efforts
of processes which are designed to deliver value to the customer. The presumption is that by setting benchmarks for specific process improvements, the organization will be able to improve in efficiency, cost savings, and ultimately profitability. Processes are not separate from strategy but rather are an integral part of strategy (Rosam & Peddle 2008). Organizational change, however, is often a slow, incremental struggle and there is sobering evidence that attempts at organizational change often result in partial failures and an inability to meet established goals. The problem is often “change management consists of a (limited) set of interventions, which are regarded as objective, measurable and linearly manageable programs that can… Continue Reading...
