Product Liability Case That Revolves Research Paper

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Mitsubishi should also be transparent about any defect error that comes in their product. In this way, they would be able to avoid the gigantic loss, which occurs in case a company's product line fails, or a company faces lawsuits in case of a defective product.

Conclusion

Organizations have the ultimate responsibility to make sure that the product they manufacture is free from any fault. Products manufactured should be free from risks. Any product that produces or possess a slight risk for the consumers should be rectified during the initial stages before it is circulated in the market and reaches its end users. There is no product that cannot be rectified before it reaches the market.

Organizations avoid full fledge check and balance of the product in order to reduce costs, but one thing that they take time to realize is that return of faulty product or product liability lawsuit costs far more than ensuring proper check and balance of the product during its development.

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An organization should not in any means hide the complaints register by the customers from the regulatory body. Any defect found in a particular product should be investigated thoroughly until the root cause of the defect is found and corrected.

After all the lawsuits, scandals, bankruptcy and allegation against Mitsubishi, it would be very hard for it to revive its lost image. However, if a company will adopt a transparent attitude and would prioritize its customer's safety in place of profit, no doubt the company will be gaining its long lost image within no time. A company should not engage in unethical behavior in order to meet merely gain profit. All customer centric policies should not be limited to the documents only, but be implemented also......

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