Program Evaluation From an External Assessment

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From an internal perspective, the head of the Public Administration Department should be in charge of constructing and enforcing compliance protocols. The first step is to communicate with the external evaluator in order to construct an assessment of needs and requirements.

After the initial communication, the head of department can meet with top management to ensure that the protocol is acceptable in terms of the overall university standard. One this has been done, it should be communicated to the other personnel within the department, and finally to students.

As mentioned above, one example of the compliance protocol is academic honesty. All lecturers within the department should understand what plagiarism is, for example, as well as how to detect it and what disciplinary measures should be upheld when it is detected. Students should also be made aware very specifically of these protocols. The head of department should furthermore ensure that all academic personnel are aware of their duties, including certain office, lecture, and research output hours.

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Lecturers must maintain a professional relationship with students at all times, providing them with the best education possible to fulfill their duties as public administrators in the future.

To create a platform for these forms of compliance, it is suggested that a protocol of open communication be established within the department. The head of department and personnel should, for example, be able to communicate openly about the compliance protocols, while students should be made fully aware of their duties and rights during their time at the department. In this way, full compliance with academic standards and disciplines can be ensured, which will ultimately result in excellence when students enter the world of public administration as professionals themselves......

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