Quality in Healthcare Quality Is Thesis

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also emphasize the importance of education and communication to consumers in order to ensure that quality standards are met.

The Malcolm Baldrige National Quality Award was established during 1987, when businesses were slowly but increasingly becoming aware of the importance of quality service and goods to customers. The award program was then established in order to not only promote quality awareness, but also to recognize businesses providing the highest quality in comparison to others. This promotes competition, which in turn promotes higher quality goods and services.

In addition to the health care sector, the annual Baldrige Award is presented by the President to businesses in manufacturing, service, small business, education, and nonprofit organizations. The award, along with the Baldrige National Quality Program, is managed by the National Institute of Standards and Technology.


Businesses can apply for the award by submitting the details of their achievements and improvements in seven key areas, including leadership, strategic planning, customer and market focus, among others. In addition to the possibility of winning, the application process also carries the benefit of providing companies with a full report of their strengths and opportunities for improvement. As such, the criteria for excellence provides a framework within which American organizations can improve, and furthermore has the reputation of being the most influential document of modern American business. Winning the award is a prestigious accomplishment.

In conclusion, ensuring quality is one of the most important functions within the health care system. A lack in this area could mean a significant health risk, or even the risk of death......

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"Quality In Healthcare Quality Is" (2008, October 20) Retrieved May 29, 2025, from
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