SCM Systems Importance for Competitive Advantage a Case Analysis of Manufacturing Company Multiple Chapters

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ERP related job?

Analysis of responses received for

How does your level of job difficulty compare after ERP to before ERP?

Analysis of responses received for

How many hours of training did you receive on ERP?

Analysis of responses received for

Which of the following processes does your job include?

Analysis of responses received

How valuable was your ERP training?

Analysis of responses received

Were you performing your current job prior to ERP?

Analysis of responses received for

How long were you in this job role prior to implementation of ERP?

Analysis of responses received for

Did the responsibilities of your job increase or decrease after ERP?

Analysis of responses received for

Question 9. Has ERP helped or hurt your ability to perform your job?

Analysis of responses received for

Question 10. How does the number of steps required to perform your job compare after ERP to before ERP?

Analysis of responses received to question 10

4.13 Question 11. How does the amount of information required for you to perform your job compare after ERP to before ERP? 11

4.13.1 Analysis of responses received for question 11

4.14 Question 12. How has the number of customer orders that you are able to process on a daily basis changed post ERP and compared to pre-ERP? 11

4.

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14.1 Analysis of responses received for question 12

4.15 Question 13. How has the number of customer orders received on a daily basis changed post ERP? 12

4.15.1 Analysis of responses received for question 13

4.16 Question 14. Are there post ERP tools required to perform your job that you do not have access to? 14

4.16.1 Analysis of responses received for question 14

4.17 Question 15. Are external customers more or less satisfied with the ability of your company to deliver products since implementation of ERP? 14

4.17.1 Analysis of responses received for question 15

4.18 Question 16. Are you rewarded in this job commensurate with others performing a like function? 15

4.18.1 Analysis of responses received for question 16

4.19 Question 17. Have you applied for another job in the last 2 years? 16

4.19.1 Analysis of responses to question 17 16

4.20 Unexpected results of the research 16

4.21 Observation of Customer Order Processing 17

4.22 Trustworthiness and reliability of the data 18

4.23 Summary 19

CHAPTER 5 -Summary, Conclusion, and Recommendations 22

5.1 Introduction 22

5.2 Overview 22

5.3 Challenges Regarding Implementation of.....

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