1000 Search Results for Customer Service An Ethical Issue
Customer Satisfaction and Bank Loyalty
In today's world the competition has increased so much mainly because of all the globalization taking place around us. As a result of this increase in competition it is very important for all the organizations, Continue Reading...
Ethical Dilemmas & Marketing
Ethical Dilemmas
Ethical dilemmas in international marketing
Background of Marketing Ethics
Ethical Issues in Marketing
Modern Debate in Stakeholder Theory
Ethical Theories
Teleological Theories
Virtue Ethics
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For any hospitality services business to attain the role of trusted advisor they must consistently keep these elements of the proposed Services Expectation Model synchronized with each other.
The approaches companies take to create Cooperative Adva Continue Reading...
Customer relationship Management (CRM) and customer loyalty are successful marketing strategies in banking industry in Hong Kong
The role of customer relationship management is significant to facilitate the customer satisfaction within several indus Continue Reading...
Ethical Behavior Theory in Organizations
This analytical research report discusses the debatable issue of the much-needed ethical behavior in working milieu. The research paper highlights the fundamental characteristics, a well-drafted research desi Continue Reading...
Ethical decisions that corporations must make are not always the least costly ones when it comes to fixing a problem. When a CEO is confronted with a choice of doing the ethical, customer-friendly decision, or saving money and shipping a product that Continue Reading...
It might also involve taking a simple approach to save cash rather than initiating appropriate strategies to increase profits, this is unjust. Increasing premiums despite increasing profit margins at the expense of more uninsured people, as they can Continue Reading...
Would the person taking the action in question be willing to have everyone act that way?
Is the person taking the action treating others with respect?
Is the person taking the action treating others in ways that they have consented to be treated? Continue Reading...
Ethical Response to Diversity
The rapid growth of business sectors has posed various challenges like workforce diversity: a natural phenomenon with both positive and negative impacts on employee performance depending on how effective it is managed. Continue Reading...
Leaving the Chinese market would mean, that company could take a major loss and it may affect the competitiveness of the firm in the global marketplace. That being said, this action would deal with the ethical dilemma, but at a high price. Working b Continue Reading...
Tesco, the largest UK company, employs 260,000 people. This corporation has global aspirations and has come a long way in a relatively short period of time" (2003, p. 3).
According to the company's promotional literature, the employment figure for Continue Reading...
The real estate concept is very different in Great Britain. It consists of a system of bidding and auction. Still this obstacle did not stop Countrywide's management from seeing a wave of change. Many other companies had already seen Great Britain a Continue Reading...
Of course, in principle, lying to the public is still morally wrong; however, there is a fundamental difference between lying to protect the interests of your company in a manner that allows your company to continue putting the public at risk and ly Continue Reading...
com. N.D.).
In choosing to dismiss the CEO the Board can create a significantly better situation for stakeholders than if they retained his services. Aggrieved customers can experience a feeling of closure over the event, and will be satisfied that Continue Reading...
Introduction
The goal of nonprofit organizations vary as it depends on its specific objective, mission and focus. The objective of an NGO can cover from improving human rights to providing education on environmental issues in a geographical area. It Continue Reading...
Term Paper Proposal: Boeings Max ProbeIntroductionFor millennia, man has been fascinating with air travel. History is riddle with risk takers, using the innovations of their time to engineer mechanism for air travel. These mechanisms often failed, re Continue Reading...
Much marketing research has been done on analysing customer behaviour and retention. As a consequence, it is crucial for online companies to create a loyal customer base, as well as to monitor the profitability of each segment (Reinartz and Kumar, 2 Continue Reading...
Correctional Psychology
Duties of a Correctional Psychologist
An increasing rate of violation of crimes characterizes the current global environment. Different forms of violence and aggression, including drug trafficking and abuse, robbery, and rap Continue Reading...
Ethics in the Helping Professions
Malpractice Vulnerability
Regardless of what specific profession a practitioner is engaged in, there are certain malpractice vulnerabilities that are germane to industries in which people seek the help of others. Continue Reading...
Ethics in Purchasing/Procurement, Acquisitions (Contracting) Management
This paper looks into the concepts of responsibility and accountability, and procurement beneficence, through a review of the challenges and principles, which are often faced in Continue Reading...
Market Challenges
Like any other business, multinationals face a myriad of challenges that hamper ideal growth and development of such organizations. The increasingly competitive landscape has made these multinational companies (MNCs) strive hard to Continue Reading...
Ethical Scenario
Ethics is a term used to refer to the set of rules that help in determining right and wrong behavior during moral decision making. One of the major issues in Information Technology and Information Systems is computer ethics. This is Continue Reading...
Ethical Leadership
Given the recent crash on Wall Street and the housing market symbolized by corrupt financiers like Bernard Madoff, ethical and moral leadership of corporations has become a major issue for those who study the American capitalist s Continue Reading...
Ethical Training -- Successes and Failures
Ethical Training: Successes and Failures
Ethics are often thought of as black and white, but that is really not the case. There are many shades of grey, and what is ethical in some instances may not be eth Continue Reading...
In such a case, moral code is not the only decision making tool (Harding, 2010). Many things come into play when one is confronted with an ethical dilemma. In this situation, the new officer would not want to go against his older and experienced off Continue Reading...
" Another member of these matchmaking sites argued that it is illogical for any of these companies to spend several hour of their employee's time to lure someone into paying $30 membership fee [Santo, 2005].
It is indeed a sorry state of affair beca Continue Reading...
' Although for major critics this is not an issue, given that their meals are paid for by their newspaper and they invariably will refuse, for bloggers and part-time critics from smaller newspapers whose meals are not 'comped' by their bosses, this m Continue Reading...
Ethical Concerns in Healthcare Marketing
The healthcare environment/setting is characterized by several ethical concerns or challenges, which have tremendous impacts on patients and their families as well as other stakeholders. The existence of nume Continue Reading...
Ethical Violations - Politics
Unethical political behaviors include: breaching the public trust by manipulating facts; favoring a policy that harms the public interest; profiting personally when public tax dollars are in play; or using one's politic Continue Reading...
With regard to the issue of environment, the company has faced the ire of EPA and lot of other legal authorities for its failure to confirm to emission standards within the permissible limits. The company has not been able to contain emission levels Continue Reading...
Ethical Decision Making:
Ethics refers to principles that define behavior as fair and proper and they are concerned with how a moral person should behave when it comes to making an ethical decision (Josephson Institute of Ethics, 2002). Evaluating a Continue Reading...
Ethical Analysis of Merck and Vioxx
How could Merck management have handled the research, development and marketing of Vioxx in a more ethically responsible fashion, if at all?
On September 30, 2004, Merck & Company declared the drawback associ Continue Reading...
The YMCA states the following statistics:
1,712 Ys work with elementary schools;
1,406 Ys work with middle schools;
810 Ys work with homeschool programs;
1,282 Ys work with hospitals;
1,515 Ys work with churches; and 519 Ys work with juvenile c Continue Reading...
279-306) and therefore sets the foundation for the development of an ethical culture in the organization. Finally and most importantly, the product manager must concentrate on those customers served with the appliance and put their well-being, safet Continue Reading...
Ethical and Social Issues in Information Systems Page |
WIPRO IT Business Solutions
Green Initiatives by Wipro
Green IT is defined as the study and practice of designing, manufacturing, using, and disposing of computers, servers and related compon Continue Reading...
83).
Let us go through these arguments. The first argument does not suggest that a person involved in business should disregard any ethical obligations. One can economically survive in business without violating the norms of morality. Moreover, as Continue Reading...
ethical issues in leadership traits that are prevalent in the corporate world. The paper goes on to discuss the solutions that are possible in event of unethical conduct.
LEADERSHIP ISSUES: BANKING INDUSTRY
Ethics can be defined as those steps tha Continue Reading...
Ethics of Group Therapy
Ethical Concepts Guiding Group Psychiatric Therapy Practice
Ethically inclined group psychotherapists use moral codes produced from their professions and from associations dedicated to the furtherance of group psychiatric th Continue Reading...
Marketing, Product Safety, and Intellectual Property
Ethical issues relating to marketing and advertising, intellectual property, and regulation of product safety
Various organizations often find themselves in the wrong side of the law when undert Continue Reading...
However, those who have serious ethical and moral integrity will generally do what it takes to get a problem corrected, even if they have to lose out personally or professionally to protect the health and welfare of other people under their care. It Continue Reading...