Companies that have invested in defending their brand and managing the customer experience outside of their website have seen great returns. Within the travel industry, for example, companies such as InterContinental Hotels Group and Royal Caribbean Continue Reading...
Keys to Success in Multinational Companies
Designing of comprehensive best practices policies
Sanitation
Eating and/or drinking
Conflict Resolution
In-house Teams
Online Team
Security
Emergency Evacuation Procedures
The Key Benefits of Creat Continue Reading...
Balanced Scorecard
Financial
Market share -- gain fifty percent of the local market share within a three-year period.
Profitability -- break even within the first two years of operations and earn a $20,000 profit by the beginning of the fourth yea Continue Reading...